HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 28

Management Agents

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IP Console Switch use causes screen to blank Issue You might experience a variable delay where the monitor (or remote session) connected to the IP Console Switch goes blank when using the reinstallation media. One step in the reinstallation process is plug-and-play device discovery. During this time, drivers are not connected to devices. Without drivers, USB ports disable their power output. The IP Console Switch relies on this power to transfer video to the local and remote sessions. After the device discovery is complete, a driver is connected, power is enabled, and video displays. The blanking time depends on system configuration, but could take as long as 30 minutes. The system will appear to hang, but is only going through device discovery. Servers Workaround All Integrity Use the command line interface for the most complete view of system status. The command line is active and displays status at all times prior to video initialization at power on, and at all times during the system operation. The command line is accessible through the Management Processor interface. NOTE: If you have a monitor connected directly to the system, the video does not go blank. Management Agents Error event after firmware update Issue Servers Workaround When a system firmware bundle update is applied on an Integrity server rx6600 using the "HP Integrity Server rx3600/rx6600 System, BMC, iLO-2 MP, FPGA, and PsoC Firmware Bundle" HP Package, an error event might be logged in the Windows System Event Log. The The HP Insight Foundation Agent service hung on starting event is logged because the underlying baseboard management controller is taking longer to respond to data requests from the agents service. rx6600 The event is logged only once during system reboot following the firmware update. The Foundation Agent service operation is not affected. Installation over the same version or older version is unsupported Issue Servers Workaround HP Insight Management Agents installation over the same version or an older version (downgrading) is not supported. If you attempt to do this, an error code is returned. All Integrity There is no workaround.. Different port number reported by NIC Agents and NCU Issue Servers Workaround For a single-port network adapter, the port number reported by the NIC Agents is different from the port number reported by the Network Configuration Utility (NCU). For NIC Agents, the port number shown is 0 under System Management Homepage→Network→Controller Information→Port and for NCU it is 1. This discrepancy is caused by the NIC Agent using a 0-based numbering scheme, while NCU uses a 1-based numbering scheme. It does not interfere with the system operation. All Integrity There is no workaround. 28 Release 6.1 Overview

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IP Console Switch use causes screen to blank
Issue
You might experience a variable delay where the monitor (or remote session)
connected to the IP Console Switch goes blank when using the reinstallation
media.
One step in the reinstallation process is plug-and-play device discovery. During
this time, drivers are not connected to devices. Without drivers, USB ports
disable their power output. The IP Console Switch relies on this power to transfer
video to the local and remote sessions. After the device discovery is complete,
a driver is connected, power is enabled, and video displays. The blanking time
depends on system configuration, but could take as long as 30 minutes. The
system will appear to hang, but is only going through device discovery.
Servers
All Integrity
Workaround
Use the command line interface for the most complete view of system status.
The command line is active and displays status at all times prior to video
initialization at power on, and at all times during the system operation. The
command line is accessible through the Management Processor interface.
NOTE:
If you have a monitor connected directly to the system, the video does
not go blank.
Management Agents
Error event after firmware update
Issue
When a system firmware bundle update is applied on an Integrity server rx6600
using the “HP Integrity Server rx3600/rx6600 System, BMC, iLO-2 MP, FPGA,
and PsoC Firmware Bundle” HP Package, an error event might be logged in
the Windows System Event Log. The
The HP Insight Foundation Agent
service hung on starting
event is logged because the underlying
baseboard management controller is taking longer to respond to data requests
from the agents service.
Servers
rx6600
Workaround
The event is logged only once during system reboot following the firmware
update. The Foundation Agent service operation is not affected.
Installation over the same version or older version is unsupported
Issue
HP Insight Management Agents installation over the same version or an older
version (downgrading) is not supported. If you attempt to do this, an error code
is returned.
Servers
All Integrity
Workaround
There is no workaround..
Different port number reported by NIC Agents and NCU
Issue
For a single-port network adapter, the port number reported by the NIC Agents
is different from the port number reported by the Network Configuration Utility
(NCU). For NIC Agents, the port number shown is 0 under
System
Management Homepage
→
Network
→
Controller Information
→
Port
and for
NCU it is 1. This discrepancy is caused by the NIC Agent using a 0-based
numbering scheme, while NCU uses a 1-based numbering scheme. It does not
interfere with the system operation.
Servers
All Integrity
Workaround
There is no workaround.
28
Release 6.1 Overview