HP Integrity Superdome SX2000 HP Integrity Servers with Microsoft Windows Serv - Page 25

HP c-Class Blade System Infrastructure, HP Smart Update Manager, Installation

Page 25 highlights

Workaround The Emulex FC EFI driver (minimum rev. 3.11a4) has a Device Discovery delay function. Go to Setup Utility > Configure Boot Parameters and change the Delay Device Discovery parameter to 30. HP c-Class Blade System Infrastructure Onboard Administrator displays wrong CPU Issue Servers Workaround The Onboard Administrator displays wrong CPU information for the c-Class enclosure where the HP Integrity BL860c or BL870c Server Blade resides. It incorrectly reports that the CPU is Dual Core instead of Single Core. HP Integrity BL860c and BL870c Server Blades There is no workaround for this problem. HP Smart Update Manager Baseboard Management Controller IPMI device driver not displayed in HP-SUM Issue Servers Workaround When using HP-SUM to upgrade to the CD 6.0 Support Pack on a server running Windows Server 2003 and with SSM 5.5 installed, the Baseboard Management Controller (BMC) IPMI device driver version is displayed as NONE and HP-SUM does not provide the option to upgrade. All Integrity Either upgrade the entire Support Pack through VCA or upgrade the "HP Integrity Insight Management Agents for Windows Server 2003/2008 on Itanium-based systems " to the latest version; the BMC driver is upgraded automatically HPVM Patches required on virtual machine guests Issue Servers Workaround Microsoft patches correct a compiler issue that can affect HPVM Windows virtual machine guests. These issues can manifest in various ways, including blue screens. All Integrity Ensure that you install all Microsoft patches and Quick Fix Engineering updates (QFEs) that are available on the current HP Smart Update media. Installation Attempting installation from a second DVD drive results in system message Issue Servers Workaround If you attempt to install a Smart component from the second DVD drive of a system that contains multiple DVD drives, you are prompted to insert a DVD into the first drive and the component is not installed. For example, consider a system that has two DVD drives, the first of which is the D:\ drive and the second is the E:\ drive. If you attempt to install a Smart component such as Virus Throttle from the E:\ drive, the system assumes it is running from D:\ and issues a message about the missing DVD. This problem also occurs if your system runs an iLO DVD drive as a second drive and if you use CD media. All Integrity To avoid this issue, run the Smart components from first DVD drive. Troubleshooting Common Issues 25

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Workaround
The Emulex FC EFI driver (minimum rev. 3.11a4) has a Device Discovery delay
function. Go to
Setup Utility > Configure Boot Parameters
and change the
Delay Device Discovery
parameter to 30.
HP c-Class Blade System Infrastructure
Onboard Administrator displays wrong CPU
Issue
The Onboard Administrator displays wrong CPU information for the c-Class
enclosure where the HP Integrity BL860c or BL870c Server Blade resides. It
incorrectly reports that the CPU is Dual Core instead of Single Core.
Servers
HP Integrity BL860c and BL870c Server Blades
Workaround
There is no workaround for this problem.
HP Smart Update Manager
Baseboard Management Controller IPMI device driver not displayed in HP-SUM
Issue
When using HP-SUM to upgrade to the CD 6.0 Support Pack on a server running
Windows Server 2003 and with SSM 5.5 installed, the Baseboard Management
Controller (BMC) IPMI device driver version is displayed as
NONE
and HP-SUM
does not provide the option to upgrade.
Servers
All Integrity
Workaround
Either upgrade the entire Support Pack through VCA or upgrade the "HP
Integrity Insight Management Agents for Windows Server 2003/2008 on
Itanium-based systems " to the latest version; the BMC driver is upgraded
automatically
HPVM
Patches required on virtual machine guests
Issue
Microsoft patches correct a compiler issue that can affect HPVM Windows
virtual machine guests. These issues can manifest in various ways, including
blue screens.
Servers
All Integrity
Workaround
Ensure that you install all Microsoft patches and Quick Fix Engineering updates
(QFEs) that are available on the current HP Smart Update media.
Installation
Attempting installation from a second DVD drive results in system message
Issue
If you attempt to install a Smart component from the second DVD drive of a
system that contains multiple DVD drives, you are prompted to insert a DVD
into the first drive and the component is not installed. For example, consider a
system that has two DVD drives, the first of which is the
D:\
drive and the
second is the
E:\
drive. If you attempt to install a Smart component such as
Virus Throttle from the
E:\
drive, the system assumes it is running from
D:\
and issues a message about the missing DVD. This problem also occurs if your
system runs an iLO DVD drive as a second drive and if you use CD media.
Servers
All Integrity
Workaround
To avoid this issue, run the Smart components from first DVD drive.
Troubleshooting Common Issues
25