HP LH4r HP Netserver LH 4 User Guide - Page 89

Troubleshooting

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12 Troubleshooting This chapter outlines basic troubleshooting procedures and provides references to troubleshooting information. The very first troubleshooting step should always be: check power. Always check: ◊ Equipment turned ON ◊ Equipment plugged in ◊ Any power strips in use are plugged in and turned ON Troubleshooting Tools If you are having problems installing your NetServer, there are a number of different tools available for troubleshooting. 1. Indicator lights on the NetServer front panel are described in Chapter 2. 2. The HP NetServer Online Documentation CD-ROM contains: ◊ Troubleshooting Information ◊ Part Information ◊ A List of Error Messages and Beep Error Messages 3. HP NetServer Utilities (on the HP NetServer Navigator CD-ROM ): At the NetServer Navigator Main Menu, select "NetServer Utilities" to use the following utilities: ◊ HP DiagTools Utility: An easy-to-use hardware diagnostic for system verification, burn-in, and rapid troubleshooting. Copy DiagTools from the HP NetServer Navigator CD-ROM to diskette before use. ◊ Print or View Configuration: Enables you to print or view the current system configuration, including details of which boards are detected in the system and which resources are allocated to the boards. ◊ Diskette Library: Enables you to conveniently generate any flexible diskette available on the HP NetServer Navigator CD-ROM. For example, you can create the following diskettes: BIOS Update, NOS Drivers, NetServer Assistant, NetServer SNMP Agents, NetServer DMI Instrumentation, DiagTools and Remote Assistant Upgrade. 83

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83
12 Troubleshooting
This chapter outlines basic troubleshooting procedures and provides references to
troubleshooting information.
The very first troubleshooting step should always be: check power. Always check:
◊
Equipment turned ON
◊
Equipment plugged in
◊
Any power strips in use are plugged in and turned ON
Troubleshooting Tools
If you are having problems installing your NetServer, there are a number of
different tools available for troubleshooting.
1.
Indicator lights on the NetServer front panel are described in Chapter 2.
2.
The
HP NetServer Online Documentation CD-ROM
contains:
◊
Troubleshooting Information
◊
Part Information
◊
A List of Error Messages and Beep Error Messages
3.
HP NetServer Utilities (on the
HP NetServer Navigator CD-ROM
): At
the NetServer Navigator Main Menu, select "NetServer Utilities" to use
the following utilities:
◊
HP DiagTools Utility: An easy-to-use hardware diagnostic for system
verification, burn-in, and rapid troubleshooting. Copy DiagTools
from
the
HP NetServer Navigator CD-ROM
to diskette before use.
◊
Print or View Configuration: Enables you to print or view the current
system configuration, including details of which boards are detected in
the system and which resources are allocated to the boards.
◊
Diskette Library: Enables you to conveniently generate any flexible
diskette available on the
HP NetServer Navigator CD-ROM
. For
example, you can create the following diskettes: BIOS Update, NOS
Drivers, NetServer Assistant, NetServer SNMP Agents, NetServer
DMI Instrumentation, DiagTools and Remote Assistant Upgrade.