HP LH4r HP Netserver LH 4 User Guide - Page 91
Common Installation Problems
View all HP LH4r manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 91 highlights
Chapter 12 Troubleshooting • conduct a basic test of components listed in the system inventory • display "PASSED" or "FAILED" overall results of basic tests • record detailed test results of basic system tests • display a menu of advanced tests • select and run one or a series of advanced tests • add the record of results of advanced tests to the record of basic tests • view a list to locate the meaning of a specific error code • view one or more steps to help confirm and isolate error conditions • browse the Support Ticket, containing detailed inventories and test results • add comments to the Support Ticket If you have TopTools remote management software installed and configured for use with DiagTools, you can accomplish any of the above list of tasks remotely. See the online documentation HP NetServer DiagTools Error Reference and User Guide for more information on DiagTools. Common Installation Problems The following sections contain general procedures to help you locate installation problems. If you need assistance, it is recommended that you contact your reseller first. If you need to get assistance from Hewlett-Packard, refer to Appendix E for information on service and support. CAUTION The NetServer must have its covers in place for proper cooling. When you replace a hot-swappable item (or open the NetServer while it is operating for any other reason) do not run it for more than two minutes with the covers off. The processor has its own fan and fan baffle, and the processor must not run for more than one minute without the fan baffle in place. Failure to observe these precautions may result in thermal damage to the NetServer. 85