HP LH4r HP Netserver LH 4 User Guide - Page 92

Troubleshooting Sequence

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Chapter 12 Troubleshooting Troubleshooting Sequence To troubleshoot an installation problem regarding NetRAID, do the following: WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are shortcircuited by metal objects such as tools or jewelry. • First make sure that the system is configured properly. Most system problems are the result of incorrect system and SCSI subsystem configurations. ◊ The HP NetServer is shipped with the hot-swap drive unconfigured for RAID. You can configure the hot swap drive or disable NetRAID. Do ONE of the following: • If you want NetRAID, ensure RAID is enabled. a. Restart the HP NetServer. b. When you see the message "Press to enter SETUP" on the monitor, press the F2 function key. Refer to the Setup information later in this chapter. Select "NetRAID enabled," and "SCSI channel A Included." c. Press the F10 function key to save and exit. d. Answer "Yes" to the question, "Save configuration and exit now?" The NetServer will start up again, and HP Navigator will restart. e. Run HP NetRAID Assistant to configure one or more RAID logical drives. Select "Execute" on the Configure Disk Array screen to start the HP NetRAID Assistant. For more information, refer to the Integrated HP NetRAID Controller Configuration Guide. • If you do not want NetRAID, ensure NetRAID is disabled by using the Setup utility to disable it. 86

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Chapter 12
Troubleshooting
86
Troubleshooting Sequence
To troubleshoot an installation problem regarding NetRAID, do the following:
WARNING
Before removing the cover, always disconnect the power cord
and unplug telephone cables. Disconnect telephone cables to
avoid exposure to shock hazard from telephone ringing
voltages. Disconnect the power cord to avoid exposure to high
energy levels that may cause burns when parts are short-
circuited by metal objects such as tools or jewelry.
•
First make sure that the system is configured properly. Most system
problems are the result of incorrect system and SCSI subsystem
configurations.
◊
The HP NetServer is shipped with the hot-swap drive unconfigured for
RAID. You can configure the hot swap drive or disable NetRAID. Do
ONE of the following:
•
If you want NetRAID, ensure RAID is enabled.
a.
Restart the HP NetServer.
b.
When you see the message "Press <F2> to enter SETUP" on
the monitor, press the F2 function key. Refer to the Setup
information later in this chapter. Select "NetRAID enabled,"
and "SCSI channel A Included."
c.
Press the F10 function key to save and exit.
d.
Answer "Yes" to the question, "Save configuration and exit
now?" The NetServer will start up again, and HP Navigator
will restart.
e.
Run HP NetRAID Assistant to configure one or more RAID
logical drives. Select "Execute" on the Configure Disk Array
screen to start the HP NetRAID Assistant. For more
information, refer to the
Integrated HP NetRAID Controller
Configuration Guide
.
•
If you do not want NetRAID, ensure NetRAID is disabled by using
the Setup utility to disable it.