HP LH4r HP Netserver LP 1000r (1.13, 1.26 & 1.40 GHz) User Guide - Page 108

POST Error Messages, Enter, Operating, system not found, Keyboard error

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Chapter 12 Troubleshooting e. If the Netserver now works, replace the boards and accessories one at a time to determine which one is causing the problem. 8. If the Netserver still does not work contact your service representative to replace the Netserver. POST Error Messages If you get a POST text error message in reverse video, press the [Enter] key (View System Error) to get a more detailed explanation and a possible solution. If the Netserver starts, but POST still reports an error message, clear the CMOS configuration, as described later in this chapter. NOTE HP recommends you correct the error before proceeding, even if the Netserver appears to start successfully. Table 12-1 describes the typical POST text error messages and the corrective action you may take to remedy the problem. Table 12-1. POST Error Messages Message Operating system not found Keyboard error (The LP 1000r will complete the boot process without a keyboard connected.) Corrective Action • Verify the desired boot drive has power and its SCSI cable connected. • Verify the SCSI cable is securely plugged into the SCSI connector on the system board. • Verify the boot device is enabled in the Setup Utility under the Security menu. • Verify the boot device has an operating system installed. If the problem persists, contact your HP support organization. • Verify the keyboard is connected to the correct connector (not the mouse connector) at the rear of the Netserver. • Verify the connector is pushed completely. If the problem persists, replace the keyboard or contact your HP support organization. 102

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Chapter 12
Troubleshooting
102
e.
If the Netserver now works, replace the boards and accessories one at a
time to determine which one is causing the problem.
8. If the Netserver still does not work contact your service representative to
replace the Netserver.
POST Error Messages
If you get a POST text error message in reverse video, press the [
Enter
] key
(View System Error) to get a more detailed explanation and a possible solution.
If the Netserver starts, but POST still reports an error message, clear the CMOS
configuration, as described later in this chapter.
NOTE
HP recommends you correct the error before proceeding, even
if the Netserver appears to start successfully.
Table 12-1 describes the typical POST text error messages and the corrective
action you may take to remedy the problem.
Table 12-1. POST Error Messages
Message
Corrective Action
Operating
system not found
•
Verify the desired boot drive has power and its SCSI
cable connected.
•
Verify the SCSI cable is securely plugged into the
SCSI connector on the system board.
•
Verify the boot device is enabled in the Setup Utility
under the Security menu.
•
Verify the boot device has an operating system
installed.
If the problem persists, contact your HP support
organization.
Keyboard error
(The LP 1000r
will complete the
boot process
without a
keyboard
connected.)
•
Verify the keyboard is connected to the correct
connector (not the mouse connector) at the rear of the
Netserver.
•
Verify the connector is pushed completely.
If the problem persists, replace the keyboard or contact
your HP support organization.