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HP LaserJet 1020 HP LaserJet 1020 - User Guide - Page 18

Printer software, Supported operating systems, Printer software for Windows computers - vista

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Printer software The following sections describe the supported operating systems and the software that is provided with the HP LaserJet 1020 printer. NOTE: Not all software is available in all languages. Supported operating systems The printer comes with software for the following operating systems: ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) For more information about upgrading from Windows 2000 Server to Windows Server 2003, using Windows Server 2003 Point and Print, or using Windows Server 2003 Terminal Services and Printing, go to http://www.microsoft.com/. Printer software for Windows computers The following sections provide instructions for installing the printer software on various Windows operating systems and the software that is available to all users of the printer. To install printer software for all other operating systems Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the onscreen installation instructions. NOTE: If the Welcome screen does not open, click Start on the Windows task bar, click Run, type Z:\setup (where Z is your CD drive letter), and click OK. Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer. Printer properties (driver) Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways: ● Through the software application that you are using to print. This only changes the settings for the current software application. ● Through the Windows operating system. This changes the default settings for all future print jobs. NOTE: Because many software applications use a different method of accessing the printer properties, the following section describes the most common methods used in Windows Vista, 7, and Windows XP. 8 Chapter 1 Printer basics ENWW

Section	Page
Printer basics	11
Quick access to more information	12
Web links for drivers, software, and support	12
HP LaserJet 1020 printer	12
User guide links	12
Where to look for more information	12
Printer configuration	13
HP LaserJet 1020 printer	13
Walkaround	14
Printer control panel	15
Media paths	16
Priority feed slot	16
Main input tray	16
Output bin	16
Printer connections	17
Connecting the USB cable	17
Printer software	18
Supported operating systems	18
Printer software for Windows computers	18
To install printer software for all other operating systems	18
Printer drivers	18
Printer properties (driver)	18
Printer properties online help	19
Print setting priorities	19
Printer information page	19
Printer information page	20
Printer Test page	20
Printer media considerations	21
Supported media sizes	21
Printing tasks	23
Manual feed	24
Canceling a print job	25
Understanding print quality settings	26
Optimizing print quality for media types	27
Guidelines for using media	28
Paper	28
Labels	28
Label construction	29
Transparencies	29
Envelopes	29
Envelope construction	29
Envelopes with double-side seams	29
Envelopes with adhesive strips or flaps	30
Envelope storage	30
Cardstock and heavy media	30
Cardstock construction	30
Cardstock guidelines	31
Letterhead and preprinted forms	31
Choosing paper and other media	32
HP media	32
Media to avoid	32
Media that might damage the printer	32
Loading media into the input trays	34
Priority feed slot	34
150-sheet main input tray	34
Printing an envelope	35
Printing multiple envelopes	37
Printing on transparencies or labels	39
Printing on letterhead and preprinted forms	40
Printing on custom-size media and cardstock	41
Printing on both sides of the paper (manual two-sided printing)	42
Printing multiple pages on a single sheet of paper (N-up printing)	44
Printing booklets	45
Printing watermarks	47
Maintenance	49
Cleaning the printer	50
Cleaning the print cartridge area	50
Cleaning the printer media path	51
Changing the pickup roller	53
Cleaning the pickup roller	56
Changing the printer separation pad	57
Redistributing toner	59
Changing the print cartridge	61
Problem solving	63
Finding the solution	64
Step 1: Is the printer set up correctly?	64
Step 2: Is the Ready light on?	64
Step 3: Can you print a Printer Test page?	64
Step 4: Is the print quality acceptable?	65
Step 5: Is the printer communicating with the computer?	65
Step 6: Does the printed page look like you expected?	65
Contact HP support	65
Status light patterns	66
Paper handling problems	68
Media jam	68
Print is skewed (crooked)	68
More than one sheet of media feeds through the printer at one time	68
Printer does not pull media from the media input tray	68
Printer curled the media	69
Print job is extremely slow	69
Printed page is different than what appeared on screen	70
Garbled, incorrect, or incomplete text	70
Missing graphics or text, or blank pages	70
Page format is different than on another printer	71
Graphics quality	71
Printer software problems	72
Improving print quality	73
Light or faded print	73
Toner specks	73
Dropouts	73
Vertical lines	74
Gray background	74
Toner smear	74
Loose toner	75
Vertical repetitive defects	75
Misformed characters	75
Page skew	76
Curl or wave	76
Wrinkles or creases	76
Toner scatter outline	77
Water droplets on bottom edge	77
Clearing jams	78
Typical media jam locations	78
Removing a jammed page	78
Printer specifications	81
Environmental specifications	82
Power consumption, electrical specifications, and acoustic emissions	83
Physical specifications	84
Printer capacities and ratings	85
Memory specifications	86
Regulatory information	87
FCC compliance	88
Declaration of Conformity statement	89
Regulatory statements	90
Laser safety	90
Canadian DOC regulations	90
EMC statement (Korea)	90
Laser statement for Finland	90
Substances Table (China)	91
Environmental product stewardship program	92
Protecting the environment	92
Ozone production	92
Power consumption	92
Toner consumption	92
Paper use	92
Plastics	92
HP LaserJet print supplies	92
Return and recycling instructions	93
United States and Puerto Rico	93
Multiple returns (more than one cartridge)	93
Single returns	93
Shipping	93
Residents of Alaska and Hawaii	93
Non-U.S. returns	94
Paper	94
Material restrictions	94
Disposal of waste equipment by users in private households in the European Union	94
Chemical substances	94
Material Safety Data Sheet (MSDS)	94
For more information	94
Material safety data sheet	96
Warranty and licensing	97
Hewlett-Packard limited warranty statement	98
Hewlett-Packard software license agreement	99
Print cartridge limited warranty	100
HP parts and accessories	101
Ordering supplies	102
Using HP print cartridges	103
HP policy on non-HP print cartridges	103
Storing print cartridges	103
Print cartridge life expectancy	103
Saving toner	103
Service and support	105
Availability of support and service	106
Customer self-repair warranty service	106
Guidelines for repacking the printer	107
How to contact HP	108

Match case Limit results 1 per page

Printer software

The following sections describe the supported operating systems and the software that is provided with

the HP LaserJet 1020 printer.

NOTE:

Not all software is available in all languages.

Supported operating systems

The printer comes with software for the following operating systems:

●

Windows Vista (32-bit and 64-bit)

●

Windows XP (32-bit and 64-bit)

●

Windows 7 (32-bit and 64-bit)

●

Windows Server 2003 (32-bit and 64-bit)

For more information about upgrading from Windows 2000 Server to Windows Server 2003, using

Windows Server 2003 Point and Print, or using Windows Server 2003 Terminal Services and

Printing, go to

http://www.microsoft.com/

Printer software for Windows computers

The following sections provide instructions for installing the printer software on various Windows

operating systems and the software that is available to all users of the printer.

To install printer software for all other operating systems

Insert the software CD that came with the printer into the computer CD-ROM drive.

Follow the on-

screen installation instructions

NOTE:

If the Welcome screen does not open, click

Start

on the Windows task bar, click

Run

, type

Z:\setup

(where

is your CD drive letter), and click

Printer drivers

A printer driver is the software component that provides access to printer features and provides the

means for the computer to communicate with the printer.

Printer properties (driver)

Printer properties control the printer. You can change the default settings, such as media size and type,

printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can

access the printer properties in the following ways:

●

Through the software application that you are using to print. This only changes the settings for the

current software application.

●

Through the Windows operating system. This changes the default settings for all future print jobs.

NOTE:

Because many software applications use a different method of accessing the printer

properties, the following section describes the most common methods used in Windows Vista, 7,

and Windows XP.

Chapter 1

Printer basics

ENWW