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HP PageWide Pro 452dw User Guide - Page 113

HP Web Jetadmin, downloading, Wireless Setup Wizard

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OS X HP Utility 27 output bin jams, clearing 63 P paper default size for tray 33 jams 59 selecting 40, 70 paper path jams, clearing 63 paper pickup problems solving 58, 59 paper type changing 71 power consumption 90 print cartridges recycling 44, 92 print quality improving 70, 71 printer driver configuring wireless network 14 printer drivers choosing 71 printer software (OS X) opening 27 printer software (Windows) opening the printer software (Windows) 15 problem-solving no response 69 slow response 70 product model comparison 1 product overview 1 R recycling 1, 92 recycling supplies 44 reports event log 57 network configuration page 57 PCL font list 57 PCL6 font list 57 printer status report 56 PS fonts list 57 quality report 57 restoring factory-set defaults 57 S screen, clean 58 settings factory-set defaults, restoring 57 software problems 76 solving network problems 72 USB direct-connect problems 72 specifications electrical and acoustic 90 storing cartridges 42 subnet mask 16 supplies counterfeit 41 non-HP 41 recycling 44, 92 support online 79 T TCP/IP manually configuring IPv4 parameters 16 technical support online 79 Tray 1 jams, clearing 60 Tray 2 jams, clearing 60 Tray 3 jams, clearing 61 trays default paper size 33 jams, clearing 60, 61 troubleshooting checklist 55 jams 59 Mac problems 77 network problems 72 paper feed problems 58 USB direct-connect problems 72 U USB configuration 9 W warranty product 79 waste disposal 94 Web sites customer support 79 HP Web Jetadmin, downloading 24 Macintosh customer support 79 websites fraud reports 41 wireless network configuring with the setup wizard 11 installing the driver 14 wireless network connection 10 Wireless Setup Wizard configuring wireless network 11 ENWW Index 103

Section	Page
Product basics	11
Product features	11
Environmental features	11
Accessibility features	11
Product views	12
Front view	12
Back view	12
Cartridge door view	13
Power on and off	13
Turn the product on	13
Manage power	14
Turn the product off	14
Use the control panel	15
Control panel menu buttons	15
Control panel menu navigation	16
Control panel action buttons	16
Control panel supply status	17
Help features	17
Printer information	17
Help animations	18
Quiet Mode	18
To turn Quiet Mode on or off from the control panel	18
To turn Quiet Mode on or off from the EWS	18
Connect the product	19
Connect the product to a computer or a network	19
To connect the product using a USB cable	19
To connect the product to a network	19
Supported network protocols	20
Connect the product using a wired network	20
Connect the product using a wireless network (wireless models only)	20
To connect the product to a wireless network using the Wireless Setup Wizard	21
To connect the product to a wireless network using WPS	21
To connect the product to a wireless network manually	22
Use Wi-Fi Direct to connect a computer or device to the product	22
To turn on Wi-Fi Direct	23
To print from a wireless-capable mobile device	23
To print from a wireless-capable computer (Windows)	23
To print from a wireless-capable computer (OS X)	24
Install HP printer software for a wireless product already on the network	24
Open the printer software (Windows)	25
Manage network settings	25
View or change network settings	25
Set or change the product password	25
Manually configure TCP/IP parameters from the control panel	26
Link speed and duplex settings	26
Printer management and services	28
HP Embedded Web Server	28
About the EWS	28
About cookies	28
Open the EWS	29
Features	29
Home tab	29
Web Services tab	30
Network tab	30
Tools tab	30
Settings tab	31
Web Services	31
What are Web Services?	32
HP ePrint	32
Set Up Web Services	32
Use Web Services	33
HP ePrint	33
Remove Web Services	34
HP Web Jetadmin software	34
Product security features	34
Security statements	34
Firewall	34
Security settings	35
Firmware updates	36
HP Printer Assistant in the printer software (Windows)	36
Open the HP Printer Assistant	36
Features	36
Connected tab	36
Print tab	36
Shop tab	37
Help tab	37
Tools tab	37
Estimated Levels tab	37
HP Utility (OS X)	37
AirPrint™ (OS X)	38
Paper and print media	39
Understand paper use	39
Supported media sizes	40
Supported paper and print media sizes	40
Supported envelope sizes	41
Supported card and label sizes	41
Supported photo media sizes	42
Supported paper types and tray capacity	42
Tray 1 (multipurpose) on left side of the product	42
Tray 2 (default tray) and Tray 3 (accessory tray)	43
Configure trays	43
Load media	44
Load Tray 1	44
Load Tray 2	45
Load optional Tray 3	46
Load envelopes	47
Load letterhead or preprinted forms	49
Tips for selecting and using paper	50
Cartridges	51
HP PageWide cartridges	51
HP policy on non-HP cartridges	51
Counterfeit HP cartridges	51
Manage cartridges	51
Store cartridges	52
Print with General Office mode	52
Print when a cartridge is at estimated end of life	52
Check the estimated cartridge levels	52
Order cartridges	53
Recycle cartridges	54
Replace cartridges	54
Tips for working with cartridges	55
Print	57
Print from a computer	57
To print from a computer (Windows)	57
To print from a computer (OS X)	58
To set up printing shortcuts (Windows)	59
To set up printing presets (OS X)	59
To adjust or manage colors	60
Choose a preset color theme for a print job	60
Adjust the color options for a print job manually	60
Match colors to your computer screen	61
Control access to color printing	61
Print with HP ePrint	61
Print off site by sending an email with the HP ePrint app	62
Print from an on-site computer or mobile device	62
Print with AirPrint (OS X)	62
Tips for print success	63
Cartridge tips	63
Paper loading tips	63
Printer settings tips (Windows)	63
Printer settings tips (OS X)	64
Solve problems	65
Problem-solving checklist	65
Check that the product power is on	65
Check the control panel for error messages	65
Test print functionality	65
Try sending a print job from a computer	66
Factors that affect product performance	66
Information pages	66
Factory-set defaults	67
Cleaning routines	67
Clean the printhead	67
Clean the control panel screen	68
Jams and paper-feed issues	68
The product does not pick up paper	68
The product picks up multiple sheets of paper	69
Prevent paper jams	69
Clear jams	69
Jam locations	70
Clear jams in Tray 1 (multipurpose tray)	70
Clear jams in Tray 2	70
Clear jams in optional Tray 3	71
Clear jams in the left door	73
Clear jams in the output bin	73
Clear jams in the duplexer	74
Cartridge issues	75
Refilled or remanufactured cartridges	75
Interpret control panel messages for cartridges	76
Cartridge Depleted	76
Cartridge Low	76
Cartridge Very Low	76
Counterfeit or used [color] cartridge installed	76
Do not use SETUP cartridges	76
Genuine HP cartridge installed	76
Incompatible [color]	77
Incompatible cartridges	77
Install [color] cartridge	77
Non-HP cartridges installed	77
Printer Failure	78
Problem with Print System	78
Problem with Printer Preparation	78
Problem with SETUP cartridges	78
Use SETUP cartridges	78
Used [color] installed	79
Printing issues	79
The product does not print	79
The product prints slowly	80
Improve print quality	80
Check for genuine HP cartridges	80
Use paper that meets HP specifications	80
Use the correct paper type setting in the printer driver	81
Change the paper type and size setting (Windows)	81
Change the paper type and size setting (OS X)	81
Use the printer driver that best meets your printing needs	81
Align the printhead	82
Print a print-quality report	82
Connectivity issues	82
Solve USB direct-connect problems	82
Solve network problems	82
Poor physical connection	83
The computer is using the incorrect IP address for the product	83
The computer is unable to communicate with the product	83
The product is using incorrect link and duplex settings for the network	83
New software programs might be causing compatibility problems	83
The computer or workstation might be set up incorrectly	84
The product is disabled, or other network settings are incorrect	84
Wireless network issues	84
Wireless connectivity checklist	84
The product does not print, and the computer has a third-party firewall installed	85
The wireless connection does not work after moving the wireless router or product	85
Cannot connect more computers to the wireless product	85
The wireless product loses communication when connected to a VPN	86
The network does not appear in the wireless networks list	86
The wireless network is not functioning	86
Product software issues (Windows)	86
Product software issues (OS X)	87
A print job was not sent to the product that you wanted	87
You are using a generic printer driver when using a USB connection	87
Service and support	89
Customer support	89
HP limited warranty statement	89
UK, Ireland, and Malta	91
Austria, Belgium, Germany, and Luxemburg	91
Belgium, France, and Luxemburg	92
Italy	93
Spain	93
Denmark	94
Norway	94
Sweden	94
Portugal	94
Greece and Cyprus	95
Hungary	95
Czech Republic	95
Slovakia	96
Poland	96
Bulgaria	96
Romania	97
Belgium and the Netherlands	97
Finland	97
Slovenia	98
Croatia	98
Latvia	98
Lithuania	98
Estonia	99
Russia	99
Technical information	100
Product specifications	100
Print specifications	100
Physical specifications	100
Power consumption and electrical specifications	100
Acoustic emission specifications	100
Environmental specifications	101
Environmental product stewardship program	101
Protecting the environment	102
Ozone production	102
Power consumption	102
European Union Commission Regulation 1275/2008	102
Paper	102
HP PageWide printing supplies	102
Plastics	103
Electronic hardware recycling	103
Material restrictions	103
General battery information	103
Battery disposal in Taiwan	103
California Perchlorate Material Notice	103
EU Battery Directive	104
Battery notice for Brazil	104
Chemical substances	104
EPEAT	104
Disposal of waste equipment by users	104
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)	105
Toxic and hazardous substance table (China)	106
Restriction on hazardous substances statement (Turkey)	106
Restriction on hazardous substances statement (Ukraine)	106
Restriction of hazardous substance statement (India)	107
China energy label for printer, fax, and copier	107
China SEPA Eco Label user information	107
Regulatory information	107
Regulatory notices	108
Regulatory model identification number	108
FCC statement	108
VCCI statement (Japan)	109
Power cord instructions	109
Power cord statement (Japan)	109
EMC statement (Korea)	109
Visual display workplaces statement for Germany	109
European Union Regulatory Notice	109
European Union Regulatory Notice	109
Wireless models only	110
Additional statements for wireless products	110
Exposure to radio frequency radiation	110
Notice to users in Brazil	110
Canadian statements	111
Japan statement	111
Notice to users in Korea	111
Taiwan statement	111
Mexico statement	111

Match case Limit results 1 per page

OS X

HP Utility

output bin

jams, clearing

paper

default size for tray

jams

selecting

40, 70

paper path

jams, clearing

paper pickup problems

solving

58, 59

paper type

changing

power

consumption

print cartridges

recycling

44, 92

print quality

improving

70, 71

printer driver

conﬁguring

wireless network

printer drivers

choosing

printer software (OS X)

opening

printer software (Windows)

opening the printer software

(Windows)

problem-solving

no response

slow response

product

model comparison

product overview

recycling

1, 92

recycling supplies

reports

event log

network

conﬁguration

page

PCL font list

PCL6 font list

printer status report

PS fonts list

quality report

restoring factory-set defaults

screen, clean

settings

factory-set defaults, restoring

software

problems

solving

network problems

USB direct-connect problems

speciﬁcations

electrical and acoustic

storing

cartridges

subnet mask

supplies

counterfeit

non-HP

recycling

44, 92

support

online

TCP/IP

manually

conﬁguring

IPv4

parameters

technical support

online

Tray 1

jams, clearing

Tray 2

jams, clearing

Tray 3

jams, clearing

trays

default paper size

jams, clearing

60, 61

troubleshooting

checklist

jams

Mac problems

network problems

paper feed problems

USB direct-connect problems

USB

conﬁguration

warranty

product

waste disposal

Web sites

customer support

HP Web Jetadmin, downloading

Macintosh customer support

websites

fraud reports

wireless network

conﬁguring

with the setup

wizard

installing the driver

wireless network connection

Wireless Setup Wizard

conﬁguring

wireless network

ENWW

Index

103