HP Pavilion xh545 HP Pavilion Notebook N5400 and XH500 Series PC's - Reference - Page 107

Serial, parallel, and USB problems

Get HP Pavilion xh545 PDF manuals and user guides View all HP Pavilion xh545 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 107 highlights

Solving Problems with Your Computer Troubleshooting Techniques If the left edge of printed output is missing • If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers. Serial, parallel, and USB problems If a serial mouse doesn't work • Make certain you completely followed the manufacturer's installation instructions to install the mouse properly. • Make sure the port connection is secure. • Press the blue standby button to suspend and resume. • Restart the computer: click Start, Turn Off Computer, Restart. • Check mouse settings in Control Panel: click Start, Control Panel, Printers and Other Hardware, Mouse. • Check the port settings in Control Panel: open the hardware Device Manager, then double-click Ports (COM & LPT). If a serial modem doesn't work properly • See "Modem problems" on page 99. • In Windows Help and Support use the Modem troubleshooter. • Make sure the port connection is secure. • In Control Panel, open Phone and Modem Options, and check the modem settings. • Disable the internal modem: 1. Open the hardware Device Manager: click Start, Control Panel, Performance and Maintenance, System. 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, then select the option to disable the modem. Reference Guide 107

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
Solving Problems with Your Computer
Troubleshooting Techniques
Reference Guide
107
If the left edge of printed output is missing
•
If the printer you are using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.
Serial, parallel, and USB problems
If a serial mouse doesn’t work
•
Make certain you completely followed the manufacturer’s installation instructions to
install the mouse properly.
•
Make sure the port connection is secure.
•
Press the blue standby button to suspend and resume.
•
Restart the computer: click Start, Turn Off Computer, Restart.
•
Check mouse settings in Control Panel: click Start, Control Panel, Printers and Other
Hardware, Mouse.
•
Check the port settings in Control Panel: open the hardware Device Manager, then
double-click Ports (COM & LPT).
If a serial modem doesn’t work properly
•
See “Modem problems” on page 99.
•
In Windows Help and Support use the Modem troubleshooter.
•
Make sure the port connection is secure.
•
In Control Panel, open Phone and Modem Options, and check the modem settings.
•
Disable the internal modem:
1.
Open the hardware Device Manager: click Start, Control Panel, Performance and
Maintenance, System.
2.
Double-click Modem to list the current modem devices.
3.
Double-click the internal modem, then select the option to disable the modem.