HP Pavilion zt1100 HP Pavilion Notebook PC ZE1000 Series - Reference Guide
HP Pavilion zt1100 - Notebook PC Manual
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- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 1
HP Notebook PC Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 2
warranty of any kind with regard to this manual, including, but not limited to, the implied performance, or use of this manual or the examples herein. Consumer transactions or translation of this manual is prohibited without prior . Hewlett-Packard Company HP Notebook Customer Care 1000 NE - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 3
telecommunications line cord to connect the modem to the telephone wall jack. When using your notebook with a power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 4
MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. your screen when Microsoft Software Products are launched. For a PC supplied with a Microsoft operating system: When you start the PC and - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 5
of this Agreement. PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 6
user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 1 January 2002 Edition 2 March 2002 This manual is printed on recycled paper. 6 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 7
To play DVD movies 36 To create or copy CDs 37 Securing Your Notebook 38 To set up password protection 38 To attach a security cable 38 To protect against viruses 39 Working in Comfort with a Notebook PC 40 Taking Care of Your Notebook 42 To protect your hard disk drive 42 Reference Guide 7 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 8
43 To clean your notebook 44 Batteries and Power Management 45 Managing Power Consumption 46 How the notebook manages power automatically 46 To manage power manually 48 Using Battery Power 49 To check battery status 49 To respond to a low-battery warning 50 To recharge the battery 50 To get - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 9
80 Hard disk drive problems 82 Heat problems ...82 Keyboard, touch pad, and mouse problems 83 LAN problems...84 Memory problems 85 Modem problems 85 One-Touch button problems 88 Parallel and USB problems 89 PC card (PCMCIA) problems 90 Performance problems 91 Power and battery problems 92 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 10
Safety Information ...121 Power cords...121 Ergonomics ...122 Battery safety ...122 Laser safety ...123 Regulatory Information 124 U.S.A...124 Index ...127 10 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 11
Getting Started with Your HP Notebook Reference Guide 11 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 12
how to set up and operate your notebook, as well as what to do if you run into trouble. What's in the box? Your HP notebook PC is shipped with these items: • Battery (installed). • AC adapter and power cord. • Quick Start sheet. • Startup Guide. • Recovery CDs, for restoring Windows and all software - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 13
up and running quickly. This printed manual introduces your HP notebook computer, and contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information. The Reference Guide is shipped on the notebook's hard drive, and provides a complete source for - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 14
Parts of the Notebook Front view 1 One-Touch buttons (programmable). 2 Power button. 3 Touch pad (pointing device). 4 Scroll up/down toggle. 5 Power/battery status lights (see page 17). 6 Left and right click buttons. 7 Speakers. 8 DVD, or CD-RW/DVD drive (with eject button). 9 Keyboard - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 15
with Your HP Notebook Identifying Parts of the Notebook 11 Kensington lock slot (security connector). 12 AC adapter jack 13 IEEE 1394 connector (selected models) 14 USB ports ) and external microphone jack (colored pink). 20 PC card slot and eject button. 21 Floppy disk drive. Reference Guide 15 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 16
Getting Started with Your HP Notebook Identifying Parts of the Notebook Bottom view 22 Battery. 23 Hard disk drive. 24 Battery latch. 25 RAM expansion cover. 26 System-off switch. 16 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 17
Getting Started with Your HP Notebook Identifying Parts of the Notebook Status lights The status lights on the front of the notebook report battery and power status. 1. Battery charge. (left LED) • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 18
Getting Started with Your HP Notebook Identifying Parts of the Notebook The status lights above the keyboard indicate the states of the keyboard locks, as well as hard disk, floppy disk, and CD/DVD drive activity. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 19
supplied with this notebook. If it is necessary to replace your adapter, hp recommends you verify that you use only those adapters specifically approved for this model computer. WARNING Step 1: Install the battery Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 20
HP Notebook Setting Up Your Notebook • Insert the battery into the battery compartment, then press it in until it clicks into place. Once you have installed the battery, you can connect the AC adapter to the notebook and charge the battery while you work. To remove the battery • Slide the battery - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 21
2: Connect AC power Use only the HP AC adapter included with your notebook, or another approved HP adapter. Using any other AC adapter can damage the adapter, and may void your warranty-see the warranty statement on page 108. The pre-installed electronic online manual on your notebook may refer to - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 22
some home lines are digital.) 2. Plug the telephone cord into the notebook's modem jack, or into a PC card or external modem. Make sure the cord clicks into place. 3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn't fit your telephone jack, you may need to - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 23
with Your HP Notebook Setting Up Your Notebook Step 4: Turn on the notebook • Press the power button located above the keyboard. The notebook then boots up, and Windows starts automatically. Hint Note If your notebook does not turn on when using only its battery, the battery may be discharged - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 24
. Make sure the phone line is connected and follow the onscreen instructions. The icon disappears after you register. By phone You can register your notebook by calling your HP Customer Care Center-see "To contact HP for support or service" on page 104. By fax If you have a printer connected to - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 25
Basic Operation Reference Guide 25 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 26
, at certain times you may want to use other methods to start or stop the notebook-depending on power considerations, types of active connections, and start-up time. This manual describes your notebook in its original factory configuration, with all settings at their default values. To turn the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 27
button for four seconds, then release it. • If the notebook still does not turn off, use a straightened paper clip to press the system-off switch on the bottom of the notebook, near the RAM access door. After the notebook turns off, press the power button to turn it on again. Reference Guide 27 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 28
the CD/DVD drive, or a local area network (LAN). 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device whenever it - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 29
Basic Operation Operating Your Notebook Moving and selecting using the touch pad and click buttons • To move the pointer, move your thumb or finger across the more: click Start, Control Panel, Printers and Other Hardware, Mouse, or double-click the touch pad icon in the taskbar. Reference Guide 29 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 30
Basic Operation Operating Your Notebook To use the Fn hot keys keyboard). Toggles the sound on and off (mutes sound). Increases sound volume (except on an external keyboard). Decreases sound volume (except on an external keyboard). External keyboards do not support Fn hot keys. 30 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 31
for specific applications, but you can set them to start any applications you want. • Press the One-Touch button to open the corresponding application, document, or web site. Note To configure a One-Touch button 1. Click Start, Control Panel, Printers and Other Hardware, Keyboard. 2. On the HP One - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 32
Support. Opens the Search dialog. Minimizes all displayed windows. Returns all minimized windows to original size. Opens the Run dialog. Opens the Utility Manager. To use the embedded keypad Your notebook's built-in keyboard functions. Press Fn+F9 to turn number lock on or off. 32 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 33
settings, click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can also display a settings icon in the taskbar for quick access. When you are using battery power, the display dims automatically to conserve power. You can use the brightness controls to - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 34
Notebook To adjust the volume From the keyboard the notebook is doing notebook is reading it. Otherwise, the notebook could stop responding and you could lose data. Before opening the drive drive if you only lay it on the tray. 1. Press the button on the face of the drive. If you are using this drive - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 35
down until the disk snaps onto the spindle. -or- Remove the disk. 3. Slide the tray back into the drive to close it. If the notebook loses power, you can manually open the drive: • Insert a pin or straightened paper clip into the emergency eject hole on the drive door to open it.. Reference Guide 35 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 36
be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes. The DVD player in your notebook performs to high and advanced specifications. It - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 37
create or copy CDs If your notebook came with a CD-RW or DVD/CD-RW drive, it also includes software that lets you copy or create You can also use Windows Explorer to create data CDs using a CD-RW or DVD/CD-RW drive. If you need to install the CD-RW software, run Setup on the software CD. Refer to - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 38
. 2. Click Create a Password, then set a password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the notebook resumes from standby. To cancel password protection, set an empty password. To attach - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 39
if you use the Internet. Your notebook includes Norton AntiVirus software. If this software is not already installed, install it as follows: 1. Click Start, All Programs, Norton AntiVirus, Install Norton AntiVirus. 2. Follow the instructions as they appear on the screen. Once installed, you can get - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 40
with a Notebook PC Working in Comfort with a Notebook PC WARNING You can use your HP notebook computer virtually hard disk in the HP Library (click Start, Help and Support, HP Library) and available on the Recovery CDs in \hp\library-as well as at www.hp.com/ergo. Improper use of keyboards Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 41
Working in Comfort with a Notebook PC Using your notebook computer • Position the notebook so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 42
over bumpy terrain. • Turn off the notebook or put it on standby or into hibernation before transporting it. This turns off the hard drive. A drop of even a few inches while the hard drive is operating could destroy data or damage the drive. • Carry the notebook in a padded case to protect against - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 43
at www.symantec.com. • Check the notebook's hard disk periodically: click Start, My Computer, and battery operation) to the shortest comfortable interval. • Avoid using a screen saver or other software that prevents the notebook from going on standby after a timeout period. If you use a screen - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 44
Basic Operation Taking Care of Your Notebook To clean your notebook You can clean your notebook with a soft cloth dampened with clean water or with water containing a soft cloth, then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 44 Reference - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 45
Batteries and Power Management Reference Guide 45 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 46
manually" on page 48. How the notebook manages power automatically Your notebook automatically turns off the hard disk and display, goes on standby, and goes into hibernation based on values set in Power Options in Control Panel. Automatic action Turns off hard disk. Turns off the hard disk drive - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 47
is enabled. If hibernation is not enabled, you will lose any unsaved data if the notebook's battery runs down completely. 5. Click the Advanced tab, and set the actions the notebook takes when you close the lid or press the power button. See Windows Help and Support for details. Reference Guide 47 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 48
Batteries and Power Management Managing Power Consumption Power mode Standby Hibernation Off To manage power manually In addition to allowing the notebook to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Does this... - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 49
on the front of the notebook shows whether the notebook's battery is charging or fully charged-see "Status lights" on page 17. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information (see Windows Help and Support for details). The icon - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 50
to make your battery's power last as long as possible. • Connect the AC adapter, especially while using the CD/DVD drive or floppy disk drive, or any external connection such as a PC card or modem. • Set the display brightness to the lowest comfortable level (Fn+F1). • Put the notebook on standby - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 51
Batteries and Power Management Using Battery Power • Set the automatic timeout settings to emphasize saving power-see "How the notebook manages power automatically" on page 46. • If you have an I/O PC card-that is, a PC card having an external connection, such as a network card-remove it when you're - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 52
- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 53
Modem and Network Connections Reference Guide 53 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 54
. If you prefer to use a different modem, you can install a PC card modem or attach an external modem to the USB port. CAUTION To connect the modem To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack. 1. Make sure - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 55
other end of the phone cord into a telephone jack. If the plug on the phone cord doesn't fit the jack, before connecting your phone line to your notebook. Special notes about using a modem in after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the Guide 55 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 56
from power surges caused by lightning or other sources. Connect an approved surge protector to the modem cable whenever you use the modem. To connect to the Internet If you have not yet signed up with an Internet Service Provider (ISP), see "To connect to the Internet " on page 24 for instructions - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 57
your Internet Service Provider, you can access the Internet only with AOL's own software; you can't use a standard browser such as Internet Explorer. As a result: • You cannot view web sites by clicking on links (such as those in the electronic Reference Guide that link to the HP notebook web site - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 58
modem AT commands, which are specific strings of characters sent to the modem to set up specific conditions. For a list of part of your AOL service. For other ISPs, you can use Outlook Express (included with your notebook) or an e-mail system of your choice. This section includes instructions Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 59
messages appear bold on the screen. 4. To view a notebook. To set up Fax Services Before you can use Fax Services, you need to install it. 1. Click Start, Control Panel, Add or Remove Programs. 2. Click Add/Remove Windows Components, select Fax Services, and follow the instructions on the screen - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 60
Accessories, Communications, Fax, Send a Fax, then follow the instructions that appear on the screen. If you want to send a document as a fax, open are indicated in the status box in the Fax Console window. To receive a fax manually, do the following: • When a fax call is coming in, click Receive - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 61
Connecting to a LAN If your notebook has a LAN port, you can the Internet. To connect to a LAN 1. Make sure the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections. network. See Windows Help and Support or your Microsoft manual for information about setting up and - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 62
appear to respond more slowly when the notebook is running on battery power. To avoid such problems, connect the notebook's AC adapter whenever you plan to transfer files through the LAN. If AC power is not available, you can instead use the BIOS configuration utility to set I/O Performance to Max - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 63
Add-On Devices Reference Guide 63 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 64
Add-On Devices Connecting PC Cards Connecting PC Cards CAUTION The notebook's PC card slot expands the notebook's data storage and communication capabilities, and supports standard Type I, II, and III PC cards (PCMCIA and CardBus). Do not remove a PC card while the notebook is reading or writing - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 65
your notebook's advanced power-saving features can cause file transfers through a PC card to appear to respond more slowly when the notebook is running on battery power. To avoid such problems, connect the notebook's AC adapter whenever you plan to transfer files through a PC card. Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 66
Devices You can connect external components-such as a printer, mouse, monitor, or keyboard- directly to your notebook. To identify connectors for external devices Note The diagram below shows your notebook's connectors for external devices. Before you connect any device, check its documentation - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 67
the notebook in series-this is called a daisychain connection. If you have problems using a USB device, contact the vendor of the device, and visit the HP notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers. USB keyboards do not support Fn hot keys. Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 68
1394 port on the notebook's back panel. Windows automatically recognizes the device. If you have problems making this connection, contact the device manufacturer and the HP Business Store web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. 68 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 69
monitor, both. • Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. To adjust monitor resolution 1. Click Start, Control Panel, Appearance and Themes, Display. 2. On the Settings tab, adjust the Screen area. To use dual display mode You can extend your - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 70
on the back of the notebook. 5. Connect the monitor to a power source and turn it on. 6. Press the power button to turn on the notebook. Windows automatically detects the second monitor and attempts to load the proper display driver. Follow the onscreen instructions. 7. Click Start, Control Panel - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 71
You can use these slots to expand your unit's RAM. Use HP PC133 SDRAM modules only, or your notebook will not boot up. You'll need a small (#0) Phillips screwdriver for these both sides of the module until it latches. 5. Replace the RAM cover. 6. Reinstall the notebook's battery. Reference Guide 71 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 72
of the module). When you release the latches, the free edge of the module pops up. Important 5. Pull the module out of the connector. The notebook will not operate without at least one RAM module installed. 6. Replace the RAM cover. 7. Reinstall the notebook's battery. 72 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 73
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You'll need a small (#0) Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the notebook's battery. 2. Remove both hard drive retaining screws from the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 74
To prepare a new hard disk drive When you install a new hard disk drive, you must prepare it to work with your notebook by installing the Windows software and operating system that were originally installed on your notebook. Do this using the Recovery CDs that came with your notebook-see "To recover - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 75
Troubleshooting and Maintenance Reference Guide 75 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 76
Help and Support, Fixing a Problem, and use the Windows troubleshooters. • See the Microsoft Windows manual shipped with your notebook. • For updated information, see the HP Notes in the online HP Library (click Start, All Programs, HP Library, HP Notes) or on the Recovery CDs in \hp\library. • Find - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 77
and Maintenance Troubleshooting Techniques Audio problems If sound is not audible • Press Fn+ the PC card detection beep(s) at startup are very loud and volume cannot be adjusted • Download the latest audio driver from the technical support area of the HP notebook web site (www.hp.com/notebooks). If - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 78
Maintenance Troubleshooting Techniques CD and DVD problems If you can't boot from a CD in the CD/DVD drive • Make sure the CD is bootable, such as the Recovery CDs. • Make sure the CD/DVD drive is selected as the boot device-see "To change the boot device" on page 28. • Restart the notebook. • Test - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 79
Troubleshooting to the region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of ). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, turn the disk over and play the other Guide 79 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 80
and Maintenance Troubleshooting Techniques Display problems If the notebook is on, but the screen is blank • Move the mouse or tap the touch pad. This will wake the display if it is off. • Try pressing Fn+F2 to increase - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 81
specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP HP Customer Care if you have a display quality problem and require a more comprehensive explanation of HP display quality-see "To contact HP for support or service" - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 82
, which is used for support and service of your notebook. This part of the hard drive is unavailable for other uses, and so is not included in the capacity of the hard drive as reported by Windows (My Computer, Properties). Heat problems Keep in mind that your notebook normally gets warm during - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 83
of the notebook. • Always turn off the notebook or put it into hibernation before placing it in a carrying case or other enclosed space. • Make sure the fan is working properly. If needed, test the fan's operation-see "Testing the Hardware" on page 96. Keyboard, touch pad, and mouse problems If the - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 84
Connect the AC adapter. • Use the BIOS configuration utility to set I/O Performance to Max I/O Performance- see "To run the BIOS configuration utility" on page 98. (This significantly reduces the battery's operating time by disabling the notebook's standby and hibernate timeouts.) 84 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 85
running MS-DOS programs, use the application and software problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with your notebook. Please check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested memory - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 86
Troubleshooting If you have call-waiting, disable it-see Windows Help and Support, and contact your telephone company for information. If the modem dials fax machine or modem. • The modem at the other end may have a problem. Try dialing to a different modem. If the modem will not connect at - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 87
Troubleshooting and Maintenance Troubleshooting service may be unavailable temporarily or that your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook web site www.hp.com/notebooks - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 88
Troubleshooting you've selected the fax printer. • Try turning off power management features temporarily. If the modem clicks repeatedly but doesn for a data line. • Check all cables and connections. One-Touch button problems If One-Touch buttons are not working properly • Make sure the items Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 89
modem is securely connected to the USB port. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support. • Check the modem settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options. • Disable the notebook's internal modem: 1. Click Start - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 90
USB port with the e-DiagTools diagnostics-see "Testing the Hardware" on page 96. PC card (PCMCIA) problems If the notebook doesn't recognize a PC card • Make sure the card is fully inserted in the bottom slot. • Remove and reinsert the PC card. • Restart the notebook. • Check the HP Business Support - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 91
processing graphics or waiting for broken network connections to time out. • If the notebook's hard disk drive frequently runs (as indicated by the hard drive status light above the keyboard) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 92
feature or increase the specified save time to reduce hard disk access. • If the operating time has gradually become shorter and the battery is more than a year or two old, you may need to replace the battery. • Heavy modem use or PC card use can affect battery operating time. 92 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 93
to make sure I/O Performance is set to Max Battery Life-see "To run the BIOS configuration utility" on page 98. Printing problems Hint You can solve most printing problems by using the printing troubleshooter in Windows Help and Support. If a printer doesn't print • Check for printer errors - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 94
any PC card. Then reset the notebook using the system-off switch on the bottom of the notebook, replace the battery and connect the AC adapter, and turn on the notebook by pressing the power button. • If you still get no response, call HP for assistance. If the notebook won't boot from battery power - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 95
• Close all applications before going on standby or into hibernation. • If the problems appeared after you installed new software (including drivers, such as printer drivers), uninstall the software. Contact the software application or device vendor for additional support. Reference Guide 95 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 96
notebook. The notebook reboots when you exit e-DiagTools. To run the e-DiagTools diagnostic tests 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP tests, press F4 and then F7 to view the Support Ticket. Press Esc and then F3 to exit. 8. Optional: run the advanced tests - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 97
by your support agent. e-DiagTools for Windows can also update the version of e-DiagTools on your notebook's hard disk. In e-DiagTools for Windows, use the e-DiagTools menu. If you have trouble running e-DiagTools from the hard disk, you can also run it from the Recovery CDs. Boot from disk - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 98
changes, press F10 (or select Exit, Save and Reboot). 5. Press Enter to confirm and restart the notebook. The pointing devices are not active in the BIOS configuration utility, so you'll need to use the keyboard to navigate: • Press the left and right arrow keys to move from one menu to another - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 99
Troubleshooting and Maintenance Configuring Your Notebook Startup Menu Date and Time Boot Device The following tables describe the settings for the notebook's initial BIOS release. If your BIOS version is different, some settings may differ from those shown, or may be absent. Sets the date using - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 100
also provide Windows drivers specific to your notebook that you can use to configure a custom system. You can find drivers in these locations: • On your notebook's hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/bizsupport - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 101
If the notebook is on, click Start, Turn Off Computer, Restart. 5. When the HP logo appears, press Esc to display the Boot menu. 6. Use the arrow keys to select the CD-ROM/DVD drive as the boot device, and press Enter. 7. When the Recovery CD dialog box appears, follow the displayed instructions. If - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 102
from the HP Business Support web site (www.hp.com/go/bizsupport). Installation utilities and instructions are provided with the updates. To update Windows drivers From time to time, HP releases updated versions of the drivers for your notebook. These updates are intended to fix any problems that - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 103
HP Service and Support Reference Guide 103 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 104
). During the free assistance period, HP will assist with questions on these topics: • Applications and operating systems included with your notebook. • HP-described operation environments and conditions. • HP accessories, HP upgrades, and basic operation and troubleshooting. 104 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 105
of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries: Pavilion Notebooks (limited to the following - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 106
from the service location. HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported only in region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 107
up your hard disk drive. The hard disk may need to be replaced or reformatted while your notebook is being repaired. 2. Hewlett-Packard cannot guarantee the return of removable components. Please remove the following before you send your notebook for service: • PC cards. • AC adapter and power cord - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 108
table below. HP Pavilion and Omnibook XE Series Notebooks typically come with a standard one-year warranty. Please see the Warranty Duration table for details. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 109
HP Service and Support Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 110
- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 111
Reference Information Reference Guide 111 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 112
shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks). Technology codes identify different models of a notebook PC. These two-letter codes are found near the serial number on the bottom of the notebook. 112 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 113
Hardware Specifications Physical Attributes CPU Chip Set RAM Mass Storage Optical drive Display Video chip Keyboard and Pointing Devices Audio Power I/O out port (blue). Two universal serial bus (USB) ports. IEEE 1394 port (selected models) Built-in modem, supporting Wake up on Ring# from D3 (hot) - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 114
Information Modem Reference Information Note If your notebook has a built-in modem, you can "); # ("pound sign"); +; !=flash; @=wait for silence; $ or &=wait for credit card dialing tone; ;=return to command state; '=dial pause; ^=toggle calling tone. Parentheses, hyphens, . 114 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 115
be negotiated in transmit direction (default=4096). i (2048 to 4096) sets maximum size of history buffer to be negotiated in receive direction (default=4096). Reference Guide 115 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 116
. Report caller ID: 0=use formatted presentation, 1=use unformatted presentation. Use full startup procedures on next connection, then select startup procedure defined by +PQC. 116 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 117
: 0=disabled, 1=enabled (default). c is minimum transmit (Tx) rate (bps). d is maximum transmit rate (bps). e is minimum receive (Rx) rate. f is maximum receive rate (bps). Reference Guide 117 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 118
reception (default), 1=enable. Set loss-of-carrier delay in units of 100 ms (n=0 to 255). Set active service class: 0=data mode (default), 1=Fax Class 1, 1.0=Fax Class 1.0 mode, 8=voice mode. Set DTE inactivity HDLC framing. Transmit data. Stop transmission and wait, n×10 ms. 118 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 119
(1 to 500 x 0.01 sec). Start voice transmission and reception. Send voice tones. Start voice transmission. AT* Commands *B Display black-listed numbers. *D Display delayed numbers. Reference Guide 119 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 120
83 Meaning OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER DELAYED BLACKLISTED FAX DATA LINE IN USE 120 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 121
one of the power cords listed below. To purchase a power cord (including one for an area not listed below) or a replacement AC adapter, A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8121-0702 8120-6317 8120-8367 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 122
regarding local restrictions on the disposal or recycling of batteries. • Do not dispose of the battery in fire or water. • The battery is suitable for use only with compatible HP notebook models. For more information, see "To contact HP for support or service" on page 104. 122 Reference Guide - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 123
drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services the device's instructions carefully. • If the unit requires service, contact an authorized HP representative-see "To contact HP for support or service" on page - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 124
HP notebook PC in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part removing the unit's batteries and AC adapter), adapter to another power outlet. Connections to Radio-TV Interference Problems. This booklet is - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 125
CA 94304, U.S.A. +1 (650) 857-1501 declares that the product Trade name: Hewlett-Packard Company Product name: Notebook PC Model Number(s): Pavilion ZE1000 series Notebook PC complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 126
- HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 127
), 30, 32 + F9 (Num Lock), 30 + Home (mute), 30 + Page Down (decrease volume), 30 + Page Up (increase volume), 30 external keyboards, 30 temporary keypad, 32 H hard disk drive caring for, 42 checking, 43 holder, 74 protecting, 42 replacing, 73 status light, 18 troubleshooting, 82 Reference Guide 127 - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 128
devices configuring, 29 ports notebook, 66, 68 power connecting AC, 21 saving, 50, 51 standby, 48 status light, 17 troubleshooting, 92 power button options, 48 using, 23 power cords, 121 power management automated, 46 manual, 48 schemes, 47 setting properties, 47 power modes entering, 26 hibernation - HP Pavilion zt1100 | HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 129
, 28, 29 troubleshooting audio, 77 battery, 92 CD-ROM drive, 78 display, 80 DVD drive, 78 hard disk drive, 82 HP Instant Support, 76 information sources, 76 keyboard, 83 LAN, 84 memory, 85 modem, 85, 86 mouse, 83 One-Touch buttons, 88 parallel port, 89 PC card, 90 performance, 91 power, 92 printing
HP Notebook PC
Reference Guide