HP Pavilion zt1100 HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 76
Troubleshooting Techniques
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Troubleshooting and Maintenance Troubleshooting Techniques Troubleshooting Techniques This section contains solutions to several types of problems you might experience while using your notebook. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: • Open the HP web-based troubleshooting tool: click Start, Help and Support, HP Instant Support. Search or browse the troubleshooting database for the information related to your problem. • Click Start, Help and Support, Fixing a Problem, and use the Windows troubleshooters. • See the Microsoft Windows manual shipped with your notebook. • For updated information, see the HP Notes in the online HP Library (click Start, All Programs, HP Library, HP Notes) or on the Recovery CDs in \hp\library. • Find technical tips and software updates for your notebook at the HP Business Support web site (www.hp.com/go/bizsupport). • Test your notebook by running the e-DiagTools test program-see "Testing the Hardware" on page 96. • Contact your dealer or Hewlett-Packard-see "To contact HP for support or service" on page 104. Please have your notebook with you when you call. 76 Reference Guide