HP Pavilion zt1100 HP Pavilion Notebook PC ZE1000 Series - Reference Guide - Page 9

Troubleshooting and Maintenance, HP Service and Support, Reference Information

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Page 9 highlights

Troubleshooting and Maintenance 75 Troubleshooting Techniques 76 Audio problems...77 CD and DVD problems 78 Display problems 80 Hard disk drive problems 82 Heat problems ...82 Keyboard, touch pad, and mouse problems 83 LAN problems...84 Memory problems 85 Modem problems 85 One-Touch button problems 88 Parallel and USB problems 89 PC card (PCMCIA) problems 90 Performance problems 91 Power and battery problems 92 Printing problems 93 Startup problems 94 Standby and resume problems 95 Testing the Hardware 96 To run the e-DiagTools diagnostic tests 96 Configuring Your Notebook 98 To run the BIOS configuration utility 98 Reinstalling and Updating Software 100 To recover the factory installation of your hard disk 100 To replace damaged Recovery CDs 101 To update the notebook BIOS 102 To update Windows drivers 102 HP Service and Support 103 Getting Assistance for Your Notebook 104 To get help from HP Instant Support 104 To get help from the web 104 To contact HP for support or service 104 To receive repair service 106 To prepare your notebook for shipment 107 Hewlett-Packard Limited Warranty Statement 108 Reference Information 111 Hardware Specifications 112 Modem Reference Information 114 AT commands (Conexant 114 S parameters (Conexant 120 Selected result codes (Conexant 120 Reference Guide 9

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Reference Guide
9
Troubleshooting and Maintenance
...............................................................................
75
Troubleshooting Techniques
.......................................................................................
76
Audio problems
.....................................................................................................
77
CD and DVD problems
.........................................................................................
78
Display problems
..................................................................................................
80
Hard disk drive problems
......................................................................................
82
Heat problems
.......................................................................................................
82
Keyboard, touch pad, and mouse problems
..........................................................
83
LAN problems
.......................................................................................................
84
Memory problems
.................................................................................................
85
Modem problems
..................................................................................................
85
One-Touch button problems
.................................................................................
88
Parallel and USB problems
...................................................................................
89
PC card (PCMCIA) problems
...............................................................................
90
Performance problems
..........................................................................................
91
Power and battery problems
..................................................................................
92
Printing problems
..................................................................................................
93
Startup problems
...................................................................................................
94
Standby and resume problems
..............................................................................
95
Testing the Hardware
..................................................................................................
96
To run the e-DiagTools diagnostic tests
................................................................
96
Configuring Your Notebook
.......................................................................................
98
To run the BIOS configuration utility
...................................................................
98
Reinstalling and Updating Software
.........................................................................
100
To recover the factory installation of your hard disk
..........................................
100
To replace damaged
Recovery CDs
....................................................................
101
To update the notebook BIOS
.............................................................................
102
To update Windows drivers
................................................................................
102
HP Service and Support
...............................................................................................
103
Getting Assistance for Your Notebook
.....................................................................
104
To get help from HP Instant Support
..................................................................
104
To get help from the web
....................................................................................
104
To contact HP for support or service
..................................................................
104
To receive repair service
.....................................................................................
106
To prepare your notebook for shipment
..............................................................
107
Hewlett-Packard Limited Warranty Statement
.........................................................
108
Reference Information
.................................................................................................
111
Hardware Specifications
...........................................................................................
112
Modem Reference Information
.................................................................................
114
AT commands (Conexant)
..................................................................................
114
S parameters (Conexant)
.....................................................................................
120
Selected result codes (Conexant)
........................................................................
120