HP Pavilion zt1200 HP Pavilion Notebook PC zt1200 and xz300 Series - Reference - Page 111

One-Touch button problems, Parallel and USB problems

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Troubleshooting and Maintenance Getting Assistance for Your Notebook One-Touch button problems If One-Touch buttons are not working properly • Make sure the items associated with the buttons are the ones you want-see "To use the One-Touch buttons" on page 33. If the onscreen display does not appear when pressing a One-Touch button • Make sure the Onscreen Display is enabled-see "To use the One-Touch buttons" on page 33. Parallel and USB problems If a USB mouse doesn't work • Make sure you followed the manufacturer's installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection is secure. • Put the notebook on standby, then resume. • Restart the notebook. • Check mouse settings in Control Panel. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Universal Serial Bus Controllers. If a USB modem doesn't work properly • See "Modem problems" on page 107. • Make sure the port connection is secure. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support. • Check the modem settings in Control Panel. Reference Guide 111

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Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Reference Guide
111
One-Touch button problems
If One-Touch buttons are not working properly
•
Make sure the items associated with the buttons are the ones you want
—
see
“
To use
the One-Touch buttons
”
on page 33.
If the onscreen display does not appear when pressing a One-Touch button
•
Make sure the Onscreen Display is enabled
—
see
“
To use the One-Touch buttons
”
on
page 33.
Parallel and USB problems
If a USB mouse doesn
’
t work
•
Make sure you followed the manufacturer
’
s installation instructions completely and
have installed the mouse properly. If not, repeat the procedure.
•
Make sure the port connection is secure.
•
Put the notebook on standby, then resume.
•
Restart the notebook.
•
Check mouse settings in Control Panel.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus Controllers.
If a USB modem doesn
’
t work properly
•
See
“
Modem problems
”
on page 107.
•
Make sure the port connection is secure.
•
Use the modem troubleshooter (under Networking problems) in Windows Help and
Support.
•
Check the modem settings in Control Panel.