HP Pavilion zt1200 HP Pavilion Notebook PC zt1200 and xz300 Series - Reference - Page 112

PC card PCMCIA problems

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Troubleshooting and Maintenance Getting Assistance for Your Notebook • Disable the internal modem: 1. Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, then select the option to disable the modem. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the hardware tab, open the Device Manager, then doubleclick Universal Serial Bus controllers. If the parallel port is not working • Make sure the port connection is secure. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Ports (COM & LPT). • Test the ports with the e-Diagtools diagnostics-see "Testing the Hardware" on page 120. If the USB port is not working • Contact the vendor of the peripheral device-and the HP Notebook Web site (www.hp.com/notebooks)-for the latest versions of the USB drivers and the driver for the device. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Universal Serial Bus controllers. • Test the USB port with the e-Diagtools diagnostics-see "Testing the Hardware" on page 120. PC card (PCMCIA) problems If the notebook doesn't recognize a PC Card • Remove and reinsert the PC Card. • Put the notebook on standby, then resume. • Restart the notebook. 112 Reference Guide

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Troubleshooting and Maintenance
Getting Assistance for Your Notebook
112
Reference Guide
•
Disable the internal modem:
1.
Click Start, Control Panel, Performance and Maintenance, System. On the
Hardware tab, open the Device Manager.
2.
Double-click Modem to list the current modem devices.
3.
Double-click the internal modem, then select the option to disable the modem.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the hardware tab, open the Device Manager, then double-
click Universal Serial Bus controllers.
If the parallel port is not working
•
Make sure the port connection is secure.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Ports (COM & LPT).
•
Test the ports with the e
–
Diagtools diagnostics
—
see
“
Testing the Hardware
”
on
page 120.
If the USB port is not working
•
Contact the vendor of the peripheral device
—
and the HP Notebook Web site
(www.hp.com/notebooks)
—
for the latest versions of the USB drivers and the driver
for the device.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus controllers.
•
Test the USB port with the e
–
Diagtools diagnostics
—
see
“
Testing the Hardware
”
on
page 120.
PC card (PCMCIA) problems
If the notebook doesn
’
t recognize a PC Card
•
Remove and reinsert the PC Card.
•
Put the notebook on standby, then resume.
•
Restart the notebook.