HP Photosmart C4200 Full User Guide - Page 117
Copy troubleshooting, Nothing happens when I try to copy
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Chapter 13 Solution: Turn the HP All-in-One on. Cause: The computer is turned off. Solution: Turn the computer on. Cause: The HP All-in-One is not properly connected to the computer. Solution: Check the connection from the HP All-in-One to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the HP Allin-One. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP All-in-One off and then on again. Troubleshooting For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy • Parts of the original do not appear or are cut off • Resize to Fit is not working as expected • The image is cropped when I make a borderless copy • The printout is blank • A borderless copy has white space around the edges Nothing happens when I try to copy Cause: The HP All-in-One is turned off. Solution: Look at the On button located on the top of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to 114 Troubleshooting