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HP Photosmart C5300 User Guide - Page 303

Printing Shortcuts tab 56, Tips Slideshow 22

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Index printhead clean 105 problems 261 printing slow, troubleshoot 146 Printing Shortcuts tab 56 problems copy 168 error messages 178 print 147 scan 164 Q quality print 54 quality, copy 89 R Readme file 117 recycle ink cartridges 289 red-eye, remove 75 reduce/enlarge resize 90 regulatory notices declaration of conformity (European Economic Area) 295 regulatory model identification number 293 reinstall software 126 removing ink from skin and clothing 104 replace ink cartridges 101 reports diagnostic 107 print quality 107 printer status 106 printhead 104 self-test 106 reprint documents 95 features 95 photos 95 resolution print 54 restore factory settings 21 rotate photos 75, 96 S saturation, change in print 55 save photos to computer 74 scanned image 81 scan blank 166 button 11 cancel 84 crop incorrect 166 documents 81 edit image 83 fails 164, 165 features 81 from control panel 81 halts 164 page layout incorrect 166 photos 81 save to computer 81 save to memory card 82 scan specifications 288 stop 84 text appears as dotted lines 166 text format incorrect 166 text incorrect 167 to memory card 82 troubleshooting 164 scan glass clean 111 scan to menu 13 security Bluetooth 27 Bluetooth adapter 28 self-test report 106 set print options 52, 56 settings Bluetooth 26 country/region 19 language 19 setup button 11 menu 13 shift left margin 92 ship your device 285 sleep state 12 smeared ink 129 software application, print from 51 software installation reinstall 126 uninstall 126 speed copy 89 print 54 start copy black 11 start copy color 11 stop copy 93 print job 69 scan 84 Store Demo 22 support contact 282 support process 282 system requirements 287 T T-shirt transfers. See iron-on transfers technical information copy specifications 288 paper specifications 287 print specifications 288 scan specifications 288 system requirements 287 telephone numbers, support 282 text cut off 156 dotted lines on scan 166 enhance on copies 92 incorrect format on scan 166 incorrect or missing on scan 167 jagged 144 meaningless characters 151 not filled in 132 smooth fonts 144 Tips Slideshow 22 transparencies copy 87 load 44 specifications 287 troubleshoot cd/dvd print 173 fax problems 132 incorrect measurements 122 jams, paper 49 language, display 122 print quality 129 Readme file 117 300

Section	Page
Contents	4
HP Photosmart C5300 All-in-One series Help	10
HP All-in-One overview	12
The HP All-in-One at a glance	12
Control panel overview	13
Control panel features	13
Display icons	15
Display sleep state	15
Menu overview	15
Copy Menu	15
Photo Menu	16
Scan Menu	16
Setup Menu	16
Help Menu	16
Enter text using the visual keyboard	17
Use the HP Photosmart Software	17
Find more information	20
Finish setting up the HP All-in-One	22
Set your preferences	22
Set your language and country/region	22
Set the default paper tray for PictBridge/DPOF/UPnP printing	23
Enable faster browsing of photos	23
Set the energy save mode	24
Set the paper tray for printing from a Bluetooth device	24
Restore the factory defaults	24
Play a slideshow on the display	25
Computer connection information	26
Connect to a Bluetooth® device	26
What you need for a Bluetooth connection	27
Connect the HP All-in-One to a computer using a Bluetooth® wireless connection	27
Manage your Bluetooth settings	29
View and print Bluetooth settings	29
Change the device name	30
Set Bluetooth security for the HP All-in-One	31
Reset Bluetooth settings on the HP All-in-One	32
How do I?	34
Load originals and load paper	36
Load originals	36
Choose papers for printing and copying	37
Recommended papers for printing and copying	37
Recommended papers and media for printing only	38
Papers to avoid	39
Load paper	40
Load full-size paper or small-size photo paper	40
Load postcards, Hagaki, or index cards	43
Load envelopes	45
Load other types of paper	47
Load a CD/DVD	48
Avoid paper jams	52
Print from your computer	54
Print from a software application	54
Make the HP All-in-One the default printer	55
Change the print settings for the current job	55
Set the paper size	55
Set the paper type for printing	56
View the print resolution	56
Change the print speed or quality	57
Change the page orientation	57
Scale the document size	58
Change the saturation, brightness, or color tone	58
Preview your print job	58
Change the default print settings	59
Printing shortcuts	59
Create printing shortcuts	60
Delete printing shortcuts	60
Perform special print jobs	61
Print a borderless image	61
Print a photo on photo paper	62
Print using Maximum dpi	63
Print onto a CD/DVD	64
Print on both sides of the page	65
Print a multiple-page document as a booklet	66
Print multiple pages on a single sheet	68
Print a multiple-page document in reverse order	69
Reverse an image for iron-on transfers	69
Print on transparencies	70
Print a group of addresses on labels or envelopes	70
Print a poster	71
Print a Web page	72
Stop a print job	72
Use the photo features	74
Insert a memory card	74
Print photos	75
Create special projects from your photos	77
Save photos to your computer	77
Edit photos using the control panel	78
Remove red‐eye	78
Rotate a photo	78
Zoom and pan to crop a photo	79
Automatically enhance your photos	80
Print a frame around your photo	80
Adjust the brightness of your photos	81
Apply special color effects to your photos	81
Use the scan features	84
Scan an image	84
Scan an original to a computer	84
Scan an original to a memory card	85
Edit a scanned image	86
Edit a scanned document	86
Stop scanning	87
Use the copy features	88
Make a copy	88
Preview your copy job	89
Change the copy settings for the current job	89
Set the number of copies	90
Set the copy paper size	90
Set the copy paper type	90
Change copy speed or quality	92
Adjust the lightness and darkness of your copy	92
Change default copy settings	92
Perform special copy jobs	93
Resize an original to fit onto letter or A4 paper	93
Crop an original	94
Shift the left margin	95
Improve the quality of a copy	95
Stop copying	96
Use the reprint features	98
Make reprints of your photos	98
Edit a photo before reprinting	98
Fix a faded original	98
Rotate a photo	99
Zoom and pan to crop a photo	99
Adjust the brightness of your photos	100
Apply special color effects to your photos	101
Maintain the HP All-in-One	102
Work with ink cartridges	102
Information on ink cartridges and the printhead	102
Check the estimated ink levels	103
Replace the ink cartridges	104
Remove ink from your skin and clothing	107
Advanced printhead maintenance	107
Clean the printhead	108
Align the printer	109
Print a printer status report	109
Print and evaluate a print quality report	110
Clean the HP All-in-One	114
Clean the glass	114
Clean the lid backing	115
Clean the exterior	116
Turn off the HP All-in-One	116
Shop for ink supplies	118
Troubleshooting	120
View the Readme file	120
Setup troubleshooting	120
The product will not turn on	121
After setting up the product, it does not print	123
Uninstall and reinstall the software	129
Paper jams	130
Information on paper	131
Print quality troubleshooting	132
Wrong, inaccurate, or bleeding colors	132
Ink is not filling the text or graphics completely	135
The printout has a horizontal band of distortion near the bottom of a borderless print	138
Printouts have horizontal streaks or lines	139
Printouts are faded or have dull colors	141
Printouts seem blurry or fuzzy	142
Printouts are slanted or skewed	144
Ink streaks on the back of the paper	145
Paper is not picked up from the input tray	146
The text edges are jagged	147
The product prints slowly	149
Print troubleshooting	150
Envelopes print incorrectly	150
The product is not responding	151
The product prints meaningless characters	154
Nothing happens when I try to print	155
The margins are not printing as expected	158
Text or graphics are cut off at the edge of the page	159
A blank page came out while printing	161
Memory card troubleshooting	162
The Attention light blinks when I insert my memory card or storage device	162
The product does not read the memory card	163
The photos on the memory card do not transfer to my computer	164
Photos in a connected digital camera with PictBridge do not print	166
Scan troubleshooting	167
Scan fails	167
Text is incorrect or missing	170
The scan feature does not work	171
Copy troubleshooting	171
Nothing happens when I try to copy	172
Fit to Page is not working as expected	173
The image is cropped when I make a borderless copy	175
A borderless copy has white space around the edges	176
CD/DVD print troubleshooting	176
The product does not detect the CD/DVD holder	177
The product does not detect a CD/DVD on the holder	178
The product is printing on a non-printable area of my disc	179
The ink on the CD/DVD is not drying	180
Errors	181
Product messages	181
Carriage blocked	182
Product stall error	183
Mechanism error	184
Photo tray problem	185
Insert CD/DVD holder	187
Scan errors	189
Unable to print	204
Product might not be correctly installed	209
Product was not found	212
Product could not find available scan destinations	216
Error occurred while communicating with the product	218
Missing HP Photosmart Software	222
File messages	224
Photos not found	225
Supported file types for the product	225
File corrupted	226
General user messages	226
Memory card error	227
Cannot crop	227
Card access error	228
Paper messages	230
Out of paper	231
Power and connection messages	235
Communication test failed	236
Two-way communication lost	237
Ink cartridge and printhead messages	238
Alignment failed	239
Calibration error	240
Carriage stall	241
Incompatible ink cartridges	245
Ink cartridge problem	246
Check ink cartridges	253
Install printhead and then cartridges	255
Printhead appears to be missing or damaged	259
Printhead problem	264
Sensor issue	270
Ink cartridge is missing, incorrectly installed, or not intended for your product	273
Sensor failure	278
HP warranty and support	284
Warranty	284
Ink cartridge warranty information	284
Support process	285
Before you call HP support	285
HP support by phone	286
Phone support period	286
Placing a call	286
After the phone support period	286
Additional warranty options	286
HP Quick Exchange Service (Japan)	287
HP Korea customer support	287
Prepare the HP All-in-One for shipment	288
Secure the ink system	288
Remove the control panel faceplate	288
Pack the HP All-in-One	289
Technical information	290
Specifications	290
Environmental product stewardship program	291
Paper use	292
Plastics	292
Material safety data sheets	292
Recycling program	292
HP inkjet supplies recycling program	292
Energy Star® notice	292
Attention California users	292
Battery disposal in the Netherlands	293
Battery disposal in Taiwan	293
EU battery directive	294
Disposal of waste equipment by users in private households in the European Union	295
Regulatory notices	295
Regulatory model identification number	296
FCC statement	296
Notice to users in Korea	297
VCCI (Class B) compliance statement for users in Japan	297
Notice to users in Japan about the power cord	297
Noise emission statement for Germany	297
Toxic and hazardous substance table	297
Declaration of conformity (European Economic Area)	298
HP Photosmart C5300 All-in-One series declaration of conformity	298

Match case Limit results 1 per page

printhead

clean 105

problems 261

printing

slow, troubleshoot 146

Printing Shortcuts tab 56

problems

copy 168

error messages 178

print 147

scan 164

quality

print 54

quality, copy 89

Readme file 117

recycle

ink cartridges 289

red-eye, remove 75

reduce/enlarge

resize 90

regulatory notices

declaration of conformity

(European Economic

Area) 295

regulatory model

identification number 293

reinstall software 126

removing ink from skin and

clothing 104

replace ink cartridges 101

reports

diagnostic 107

print quality 107

printer status 106

printhead 104

self-test 106

reprint

documents 95

features 95

photos 95

resolution

print 54

restore factory settings 21

rotate photos 75, 96

saturation, change in print 55

save

photos to computer 74

scanned image 81

scan

blank 166

button 11

cancel 84

crop incorrect 166

documents 81

edit image 83

fails 164, 165

features 81

from control panel 81

halts 164

page layout incorrect 166

photos 81

save to computer 81

save to memory card 82

scan specifications 288

stop 84

text appears as dotted

lines 166

text format incorrect 166

text incorrect 167

to memory card 82

troubleshooting 164

scan glass

clean 111

scan to

menu 13

security

Bluetooth 27

Bluetooth adapter 28

self-test report 106

set

print options 52, 56

settings

Bluetooth 26

country/region 19

language 19

setup

button 11

menu 13

shift left margin 92

ship your device 285

sleep state 12

smeared ink 129

software application, print

from 51

software installation

reinstall 126

uninstall 126

speed

copy 89

print 54

start copy black 11

start copy color 11

stop

copy 93

print job 69

scan 84

Store Demo 22

support

contact 282

support process 282

system requirements 287

T-shirt transfers.

See

iron-on

transfers

technical information

copy specifications 288

paper specifications 287

print specifications 288

scan specifications 288

system requirements 287

telephone numbers,

support 282

text

cut off 156

dotted lines on scan 166

enhance on copies 92

incorrect format on

scan 166

incorrect or missing on

scan 167

jagged 144

meaningless characters 151

not filled in 132

smooth fonts 144

Tips Slideshow 22

transparencies

copy 87

load 44

specifications 287

troubleshoot

cd/dvd print 173

fax problems 132

incorrect

measurements 122

jams, paper 49

language, display 122

print quality 129

Readme file 117

300

Index