Command-line arguments
...................................................................................................
37
Command-line examples
.....................................................................................................
45
Return codes
.....................................................................................................................
46
Windows smart-component return codes
...............................................................................
47
Linux smart-component return codes
.....................................................................................
47
Linux RPM return codes
.......................................................................................................
48
VMware ESXi smart-component return codes
.........................................................................
48
Input files
...............................................................................................................................
48
Input file format and rules
....................................................................................................
49
File encoding
....................................................................................................................
49
Error reporting
...................................................................................................................
50
Input file parameters
...........................................................................................................
50
Reports
..................................................................................................................................
61
Downloading HP SUM and components from the SDR
.................................................................
62
5 Advanced topics
......................................................................................
63
Configuring IPv6 networks
.......................................................................................................
63
Network ports used by HP SUM
...............................................................................................
63
GatherLogs
............................................................................................................................
64
6 Troubleshooting
........................................................................................
65
Collecting trace directories
.......................................................................................................
65
Baseline troubleshooting
..........................................................................................................
66
HP SUM lists SUSE Enterprise Linux dependencies for Red Hat Enterprise Linux systems
................
66
HP SUM displays two versions of the same component when creating a custom baseline
.............
66
HP SUM stops responding when performing inventory on large baselines
..................................
66
HP SUM does not return an error when you enter incorrect credentials forDownload from
hp.com
.............................................................................................................................
66
Node troubleshooting
.............................................................................................................
66
HP SUM does not respond when editing a node with sudo
......................................................
66
HP SUM does not display the Deploy button on the Deploy Nodes screen
.................................
67
An HP-UX node displays the error Inventory failed. The pciinfo module requires manual update
on remote target
................................................................................................................
67
HP SUM does not detect solid state hard drives
......................................................................
67
After HP SUM finishes an inventory, the inventory screen does not close
....................................
67
Cannot add a Windows node when running HP SUM on a Linux host
......................................
67
HP SUM does not display the Reboot button after it finishes a deployment
.................................
67
HP SUM does not automatically reboot a node
......................................................................
67
HP SUM does not display a reboot message in Guided Update
...............................................
67
When multiple nodes are selected, HP SUM does not display the most correct status
..................
67
HP SUM displays message Unable to locate the item you requested
.........................................
67
HP SUM stops responding when performing inventory on multiple nodes
...................................
67
HP SUM displays the message Unable to login or identify node as a supported device when HP
SUM cannot find a node
.....................................................................................................
67
HP SUM displays the message Ready for deployment while HP SUM is performing inventory on
a node
.............................................................................................................................
68
HP SUM does not display an entire screen
............................................................................
68
HP SUM displays extra credentials boxes on the Edit Node screen
...........................................
68
You can edit a node while HP SUM is deploying updates to the node
.......................................
68
HP SUM displays an associated node multiple times
...............................................................
68
HP SUM automatically performs inventory on a node after editing the node
..............................
68
Activity screen troubleshooting
..................................................................................................
68
HP SUM does not update the Activity screen accurately
..........................................................
68
VMware troubleshooting
..........................................................................................................
68
HP SUM displays an inventory error on a VMware node
.........................................................
68
Reports troubleshooting
...........................................................................................................
68
Contents
5