HP ProLiant ML10 HP Smart Update Manager 6.0.0 User Guide - Page 68
HP SUM displays the message Ready for deployment while HP SUM is performing inventory on a node - esxi
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HP SUM displays the message Ready for deployment while HP SUM is performing inventory on a node Solution: Make sure that HP SUM completes an inventory before attempting to deploy updates to a node. HP SUM does not display an entire screen Solution: Change the resolution of a display or browser. HP SUM displays extra credentials boxes on the Edit Node screen Solution: Do not use the boxes beneath the Access Level section. You can edit a node while HP SUM is deploying updates to the node Solution: Wait for HP SUM to finish deployment before editing a node. Editing a node before HP SUM finishes deployment might cause issues with the deployment. HP SUM displays an associated node multiple times Solution: No action to take. HP SUM lists the associated node each time that it performs inventory based on the main node. HP SUM automatically performs inventory on a node after editing the node Solution: No action. This is a known issue. Activity screen troubleshooting HP SUM does not update the Activity screen accurately Solution: No action. This is a known issue. VMware troubleshooting HP SUM displays an inventory error on a VMware node Solution: Use the following steps to make sure the VMware service is running. 1. Log in to the VMware ESXi shell. 2. Check the provider version, type esxcli software vib list | grep smx. 3. Verify that the provider service is running, type /etc/init.d/sfcbd-watchdog status. 4. Verify that the provider responds to queries, type enum_instances SMX_SCInstallationService root/hpq. 5. If you need to restart the service, type /etc/init.d/sfcbd-watchdog restart; /etc/init.d/sfcbd-watchdog status;. Reports troubleshooting HP SUM does not generate reports for nodes that are offline Solution: Verify that HP SUM can ping the node. HP SUM displays only requested reports in CSV and XML format Solution: No action to take. This is the expected result. 68 Troubleshooting