HP Surestore Tape Library Model 2/15 HP DLT Tape Library 15-Slot - (English) U - Page 94

Table 4-11, Troubleshooting, Problem, Solution, DEVICE FAILED

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Library Operation Troubleshooting Table 4-11 Troubleshooting Problem Library will not power on. Power on self test failed. DEVICE FAILED displays. DEVICE FAILED displays. Hardware Error #61 (External SCSI cables) is reported. The library's power failed while a cartridge was in the drive and did not return to the drive status indicators ("ready" state) after the power came back on. Solution • Make sure the power cord connections are tight. • Make sure the power switch is switched on. (The power switch is located on the library control panel, see Figure 4-1 on page 4-3.) • Make sure the power outlet is operating. • Replace the power cord with a known good one. • If the library still won't power on, call a service representative. • Verify that all tapes in the bulk load magazines are fully inserted in the magazines, and that the magazines are securely locked into position inside the tape library. • Press the power switch off and then on again. (See the caution note at the end of this table.) • If the power on test continues to fail, press ENTER, write down the displayed error code, and call a service representative for assistance. • Make sure that only differential SCSI device type is used on the SCSI bus. • Verify that the library SCSI selector switch is set correctly (differential). • Verify that the bus is properly terminated. • Press the power switch off and then on again. (See the caution note at the end of this table.) • If the power on test is unsuccessful, switch off the power. Call a service representative for assistance. 4-44

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4-44
Library Operation
Troubleshooting
Table 4-11
Troubleshooting
Problem
Solution
Library will not power on.
•
Make sure the power cord connections are tight.
•
Make sure the power switch is switched on. (The power
switch is located on the library control panel, see Figure 4-1
on page 4-3.)
•
Make sure the power outlet is operating.
•
Replace the power cord with a known good one.
•
If the library still won’t power on, call a service
representative.
Power on self test failed.
DEVICE FAILED
displays.
•
Verify that all tapes in the bulk load magazines are fully
inserted in the magazines, and that the magazines are
securely locked into position inside the tape library.
•
Press the power switch off and then on again. (See the
caution note at the end of this table.)
•
If the power on test continues to fail, press
ENTER
, write
down the displayed error code, and call a service
representative for assistance.
DEVICE FAILED
displays.
Hardware Error #61
(External SCSI cables) is
reported.
•
Make sure that only differential SCSI device type is used on
the SCSI bus.
•
Verify that the library SCSI selector switch is set correctly
(differential).
•
Verify that the bus is properly terminated.
The library’s power failed
while a cartridge was in the
drive and did not return to
the drive status indicators
("ready" state)
after the
power came back on.
•
Press the power switch off and then on again.
(See the
caution note at the end of this table.)
•
If the power on test is unsuccessful, switch off the power.
Call a service representative for assistance.