HP Xw4200 HP Workstations xw Series - Setup and Troubleshooting Guide - Page 31

4 Troubleshooting Self Troubleshooting This section provides some self-help tools and troubleshooting tables that you can use to troubleshoot your system. HP Insight Diagnostics HP Insight Diagnostics is an offline diagnostic utility that allows you to perform system testing. With this utility, you can test your system hardware and view the hardware configuration information for your system. To use the HP Insight Diagnostics utility, insert the Documentation and Diagnostics CD into your system and reboot. Follow the onscreen menu options and directions to begin your testing. NOTE: Should you not have the Documentation and Diagnostics CD available, you can download the image from www.hp.com/go/workstationsupport. 1. Click on your workstation model link then click the download drivers and software link. 2. Select your language and then click the appropriate operating system link. 3. From the download drivers and software screen, click the Diagnostics link and then click the appropriate diagnostic program link. For more information on using HP Insight Diagnostics, click the Help tab from within the program or refer to the Service and Technical Reference Guide web link located on the Documentation and Diagnostics CD. HP Troubleshooting Resources and Tools HP Help and Support Center The HP Help and Support Center is a customized HP user interface that enhances the Windows XP Help and Support Center Help feature. This customized utility allows you to access specific information about your HP workstation such as configuration information by clicking Start > Help and Support Center. The interface also provides customized help and support links to the HP website related to your HP workstation. Self Troubleshooting 23 Troubleshooting