HP Xw6200 Setup and Troubleshooting Guide - Page 23

Diagnostic Lights and Audible (Beep) Codes, Table 4-3 - ram upgrade

Page 23 highlights

Table 4-2 Hardware Installation Problems (continued) Problem Probable Cause Recommended Solution When the system advised you of changes to the configuration, you did not accept them. Reboot the workstation and follow the instructions for accepting the changes. A plug and play board may not automatically configure when added if the default configuration conflicts with other devices. Use Computer Setup (F10) to reconfigure or disable devices to resolve the resource conflict. Workstation will not start. Wrong memory modules 1. were used in the upgrade or memory modules were installed in the wrong location. 2. Review the documentation that came with the system to determine if you are using the correct memory modules and to verify the proper installation. If you still cannot resolve the issue, contact Customer Support. 3. Observe the beeps and LED lights on the front of the workstation. See Diagnostic Lights and Audible (Beep) Codes to determine possible causes. Workstation will not shut down. Proper steps must be followed. 1. Shut down the operating system software. 2. Manually turn off power to the workstation by pressing and holding the power button for four seconds. CAUTION Manually turning off the power bypasses the standby state and can result in loss of data. 3. To reconfigure the power button to work in On/Off mode, run Computer Setup (F10). For more information about using Computer Setup, refer to the Service and Technical Reference Guide, which is available through a link on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals. Diagnostic Lights and Audible (Beep) Codes This section covers the front panel light (LED) error and operation codes as well as the audible codes that may occur before or during the Power-On Self-Test (POST). Table 4-3 Diagnostic Lights and Audible Codes Activity Green Power LED On. No beeps. Green Power LED blinks every two seconds.** No beeps. Green Power LED is off.** No beeps. Green Power LED blinks three times, once per second.** No beeps Possible Cause Workstation on. Recommended Action None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Workstation in Suspend to Disk or "Hibernate" mode. Workstation in Suspend to RAM mode (select models None None None ENWW Basic Troubleshooting 19

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Problem
Probable Cause
Recommended Solution
When the system advised
you of changes to the
configuration, you did not
accept them.
Reboot the workstation and follow the instructions for accepting the
changes.
A plug and play board may
not automatically configure
when added if the default
configuration conflicts with
other devices.
Use Computer Setup (F10) to reconfigure or disable devices to resolve
the resource conflict.
Workstation will not start.
Wrong memory modules
were used in the upgrade or
memory modules were
installed in the wrong
location.
1.
Review the documentation that came with the system to determine
if you are using the correct memory modules and to verify the proper
installation.
2.
If you still cannot resolve the issue, contact Customer Support.
3.
Observe the beeps and LED lights on the front of the workstation.
See
Diagnostic Lights and Audible (Beep) Codes
to determine
possible causes.
Workstation will not shut
down.
Proper steps must be
followed.
1.
Shut down the operating system software.
2.
Manually turn off power to the workstation by pressing and holding
the power button for four seconds.
CAUTION
Manually turning off the power bypasses the
standby state and can result in loss of data.
3.
To reconfigure the power button to work in On/Off mode, run
Computer Setup (F10).
For more information about using Computer Setup, refer to the
Service
and Technical Reference Guide
, which is available through a link on
the
Documentation and Diagnostics
CD (
support/
workstation_manuals
.
Diagnostic Lights and Audible (Beep) Codes
This section covers the front panel light (LED) error and operation codes as well as the audible codes
that may occur before or during the Power-On Self-Test (POST).
Table 4-3
Diagnostic Lights and Audible Codes
Activity
Possible Cause
Recommended Action
Green Power LED On. No
beeps.
Workstation on.
None
Green Power LED blinks
every two seconds.** No
beeps.
Workstation in Suspend to
RAM mode (select models
only) or normal Suspend
mode.
None
Green Power LED is off.**
No beeps.
Workstation in Suspend to
Disk or “Hibernate” mode.
None
Green Power LED blinks
three times, once per
second.** No beeps
Workstation in Suspend to
RAM mode (select models
None
Table 4-2
Hardware Installation Problems (continued)
ENWW
Basic Troubleshooting
19