HP Xw6200 Setup and Troubleshooting Guide - Page 6

Table 1-1 Locating HP Resources (continued) What Do You Need Help With? Where to Find It? Signing up for product notifications. Subscriber's Choice is an HP program that allows you to sign up to receive driver and software alerts, proactive change notifications (PCNs), the HP newsletter, customer advisories, and more. Sign up today at http://www.hp.com/go/ subscriberschoice. Locating workstation QuickSpecs. The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs provide an overall specification review of your product. It includes information about its features including the operating system, power supply, memory, processor, and many other components of the system. To access the QuickSpecs, visit http://www.hp.com/go/productbulletin. Locating warranty information. Each system comes with a printed copy of the warranty statement. The warranty is also located on the support web site under "Warranty Information" link for each product or you can visit http://www.hp.com/support/warranty-lookuptool and search for the warranty applicable to your system. Locating information about the system board. The inside of the access panel contains an illustration of the system board layout. Also, you can find additional information by reviewing the Service and Technical Reference Guide that can be found on the Documentation and Diagnostics CD or on the Web at http://www.hp.com/support/workstation_manuals. Locating diagnostics tools. The Documentation and Diagnostics CD contains the HP Insight Diagnostics utility. To use this utility, see HP Insight Diagnostics. Locating the latest BIOS and drivers. Verify you have the latest drivers for your system by visiting http://www.hp.com/ go/workstationsupport. Determining the meaning of beeps and LED See Diagnostic Lights and Audible (Beep) Codes for detailed information about codes. beep and Light Emitting Diode (LED) codes applicable to the workstation. Locating the serial number and Certificate of Authenticity (COA) label (if applicable). The serial number labels can be found on the top panel or on the side of the unit and at the rear of the unit. The COA label is generally located on the top panel or side panel near the serial number label. See Ventilation, COA Label, and Serial Number Label Information for more information. Reinstalling the operating system. See Software Setup for Microsoft® Windows® or Software Setup for Linux for more information on how to load the operating system. Accessing Web-based support tools to resolve desktop issues. See Instant Support/Active Chat for more information on how to receive support. Finding information on how to contact technical support. Before you call technical support, see Self Troubleshooting for more information. To facilitate your call, see Calling Technical Support for a listing of information you need to have available before you call. For U.S. and Canada, call 1-800-HPINVENT. For a listing of all worldwide technical support phone numbers, visit http://www.hp.com/support, select your region and click Contact HP in the upperleft corner. 2 Chapter 1 Locating HP Resources ENWW