HP wp110 HP Wireless Print Server wp110 - (English) Configuration Guide - Page 23

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contacting hp customer care

HP Customer Care's service and support provides expert advice on using your HP printer

or solving problems with your HP printer. There are several ways to obtain assistance —

what you need, when you need it!

hp’s support process

HP Customer Care's support process

works most effectively if you look for

help in the following order:

1.

Access HP Customer Care e-support.

Use your Internet connection any time

of the day to:

–

Check HP's Web support pages for

product help

–

Read the HP user community forum

messages or post a question

–

Send HP an email message

See below, “hp customer care e-

support”, for more information.

2.

Contact HP Customer Care by phone

during hours of operation (see

page 20 for more information).

Note

Support options and availability

vary by product and country/region.

hp customer care e-support

hp customer care online

HP Customer Care e-support offers

instant access to support information,

helpful printing tips and the latest

software updates—24 hours a day,

seven days a week, all at no cost to you.

hp support Websites

If you have a modem connected to your

computer and subscribe to an Internet

Service Provider or have direct access to

the Internet, you can obtain a wide

variety of information about your HP

Wireless Print Server. Visit

www.hp.com/support/net_printing

.

Link to HP user community forums and

HP Customer Care email from the HP

Customer Care Website. Log on to the

Website then select the appropriate

options. When the hp Customer Care

screen appears, click

Connect with HP

.

hp user support forums

Go online to find helpful user forums — a

great source of ideas and suggestions for

using your print server.

Go to

www.hp.com/go/forums

and s

elect the

print servers forum.

HP's Customer Care online user

community forums let you read through

questions and answers provided by

other HP users to find a solution to your

support question. You can also post

your own question, then revisit the site

for ideas and suggestions from

knowledgeable users or forum

moderators.

Section	Page
table of contents	3
introduction	5
hp wireless print server overview	5
whom this guide is written for	5
terms and conventions	5
WLAN concepts: the 802.11b standard	6
operating modes	7
print server management	7
security: wired equivalent privacy	7
signal range	8
configuring the print server for Windows	9
verifying the printer connection	11
configuring the print server for Macintosh	12
using the hp wp110 utility	12
configuring the computer in computer to computer mode	13
printing in computer to computer mode	13
setting the print server to networking mode	14
printing with the wireless print server	16
resetting the print server to computer to computer mode	16
renaming the printer connected to the print server	17
changing the zone of the printer connected to the print server	18
verifying the printer connection	18
troubleshooting	19
understanding the print server lights	19
resetting the PCMCIA card	20
resetting the print server to factory default settings	20
printing a print server configuration page	21
contacting hp customer care	23
hp’s support process	23
hp customer care e-support	23
hp customer care by phone	24
updating the software, firmware, and driver	26
replaceable parts and accessories	26
HP Wireless Print Server wp110 specifications	27
limited global warranty statement and service	29
environmental statement	31
declaration of conformity	32
FCC statement	33
European requirements	33
exposure to radio frequency	34

HP wp110 HP Wireless Print Server wp110 - (English) Configuration Guide - Page 23

contacting hp customer care, hp’s support process, hp customer care e-support

Page 23 highlights