HP xw3400 HP xw3400 Workstation - Setup and Troubleshooting Guide - Page 24

WARNING, Power off the workstation and remove the power cord before proceeding.

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WARNING! When the workstation is plugged into an AC power source, voltage is always applied to the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. Look for the LED between the DIMM sockets. If the LED is illuminated, the system still has power. Power off the workstation and remove the power cord before proceeding. Table 1-2 Solving hardware installation problems A new device is not recognized as part of the system. Cause Solution Device is not seated or connected properly. Ensure that the device is properly and securely connected and that pins in the connector are not bent down. Cable(s) of new external device are loose or power cables are Ensure that all cables are properly and securely connected and unplugged. that pins in the cable or connector are not bent down. Power switch of new external device is not turned on. Turn off the workstation, turn on the external device, then turn on the workstation to integrate the device with the workstation system. When the system advised you of changes to the configuration, Reboot the workstation and follow the instructions for you did not accept them. accepting the changes. A plug and play board may not automatically configure when added if the default configuration conflicts with other devices. Use Windows XP Device Manager to deselect the automatic settings for the board and choose a basic configuration that does not cause a resource conflict. You can also use Computer Setup to reconfigure or disable devices to resolve the resource conflict. USB ports on the workstation are disabled in Computer Setup. Enter Computer Setup (F10) and enable the USB ports. Workstation will not start. Cause Solution Wrong memory modules were used in the upgrade or memory 1. modules were installed in the wrong location. Review the documentation that came with the system to determine if you are using the correct memory modules and to verify the proper installation. NOTE: DIMM 1 must always be installed. 2. Observe the beeps and LED lights on the front of the workstation. Beeps and flashing LEDs are codes for specific problems. 3. If you still cannot resolve the issue, contact Customer Support. 18 Chapter 1 Quick setup & getting started ENWW

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WARNING!
When the workstation is plugged into an AC power source, voltage is always
applied to the system board. To reduce the risk of personal injury from electrical shock and/or
hot surfaces, be sure to disconnect the power cord from the wall outlet and allow the internal
system components to cool before touching.
Look for the LED between the DIMM sockets. If the LED is illuminated, the system still has power.
Power off the workstation and remove the power cord before proceeding.
Table 1-2
Solving hardware installation problems
A new device is not recognized as part of the system.
Cause
Solution
Device is not seated or connected properly.
Ensure that the device is properly and securely connected and
that pins in the connector are not bent down.
Cable(s) of new external device are loose or power cables are
unplugged.
Ensure that all cables are properly and securely connected and
that pins in the cable or connector are not bent down.
Power switch of new external device is not turned on.
Turn off the workstation, turn on the external device, then turn
on the workstation to integrate the device with the workstation
system.
When the system advised you of changes to the configuration,
you did not accept them.
Reboot the workstation and follow the instructions for
accepting the changes.
A plug and play board may not automatically configure when
added if the default configuration conflicts with other devices.
Use Windows XP Device Manager to deselect the automatic
settings for the board and choose a basic configuration that
does not cause a resource conflict. You can also use Computer
Setup to reconfigure or disable devices to resolve the resource
conflict.
USB ports on the workstation are disabled in Computer Setup.
Enter Computer Setup (F10) and enable the USB ports.
Workstation will not start.
Cause
Solution
Wrong memory modules were used in the upgrade or memory
modules were installed in the wrong location.
1.
Review the documentation that came with the system to
determine if you are using the correct memory modules
and to verify the proper installation.
NOTE:
DIMM 1 must always be installed.
2.
Observe the beeps and LED lights on the front of the
workstation. Beeps and flashing LEDs are codes for
specific problems.
3.
If you still cannot resolve the issue, contact Customer
Support.
18
Chapter 1
Quick setup & getting started
ENWW