HP xw3400 HP xw3400 Workstation - Setup and Troubleshooting Guide - Page 32

Product support - drivers download

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Product support Table 2-2 Product support Topic Location Locating additional information For online access to technical support information and tools, visit http://www.hp.com/support/. Support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. How to contact technical support Before you call technical support, see Before you call for technical support on page 11 for information to facilitate your call. For U.S. and Canada, call 1-800-HPINVENT. For a listing of all worldwide technical support phone numbers, visit http://www.hp.com/support/, select your region, and click Contact HP in the upper-left corner. Locating the Business Support Center (BSC) Visit http://itrc.hp.com/ for software/driver downloads, warranty information, single-topic documents, product bulletins, and QuickSpecs. Locating the IT Resource Center (ITRC) Visit http://www.itrc.hp.com/ for a searchable knowledge base for IT professionals. Locating an HP Authorized Support Visit http://hp.infonow.net/bin/findNow/ to find your nearest and Service Provider center service provider. Locating HP Business and IT Services. Visit http://www.hp.com/hps/ for business and IT information. Locating HP Hardware Support Services information Visit http://www.hp.com/hps/hardware/ for hardware service information. How an Authorized Service Provider Visit http://www.hp.com/partners/csn/ for part and warranty can locate a Channel Services information. Network (CSN) NOTE: The Channel Services Network is available to Authorized Service Providers only. Locating warranty information Each system comes with a printed copy of the warranty statement. The warranty is also located on the support web site (http://www.hp.com/go/workstationsupport/) under the Warranty Information link for each product. Also, you can visit http://www.hp.com/support/warranty-lookuptool/ and search for the warranty applicable to your system. Visit http://www.hp.com/hps/carepack/ for extended warranty information. 26 Chapter 2 Locating HP resources ENWW

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Product support
Table 2-2
Product support
Topic
Location
Locating additional information
For online access to technical support information and tools,
visit
support/
. Support resources include
Web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online
communities, and proactive notification services.
How to contact technical support
Before you call technical support, see
Before you call for
technical support
on page
11
for information to facilitate your
call.
For U.S. and Canada, call 1-800-HPINVENT.
For a listing of all worldwide technical support phone
numbers, visit
support/
, select your
region, and click
Contact HP
in the upper-left corner.
Locating the Business Support
Center (BSC)
Visit
for software/driver downloads,
warranty information, single-topic documents, product
bulletins, and QuickSpecs.
Locating the IT Resource Center
(ITRC)
Visit
for a searchable knowledge
base for IT professionals.
Locating an HP Authorized Support
and Service Provider center
Visit
bin/findNow/
to find your nearest
service provider.
Locating HP Business and IT
Services.
Visit
hps/
for business and IT
information.
Locating HP Hardware Support
Services information
Visit
hps/hardware/
for hardware
service information.
How an Authorized Service Provider
can locate a Channel Services
Network (CSN)
Visit
partners/csn/
for part and warranty
information.
NOTE:
The Channel Services Network is
available to Authorized Service Providers only.
Locating warranty information
Each system comes with a printed copy of the warranty
statement. The warranty is also located on the support web
site (
go/workstationsupport/
) under the
Warranty Information link for each product. Also, you can
visit
support/warranty-lookuptool/
and
search for the warranty applicable to your system.
Visit
hps/carepack/
for extended
warranty information.
26
Chapter 2
Locating HP resources
ENWW