Intermec PB22 PB22 and PB32 Mobile Label and Receipt Printer User Guide
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- Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 1
PB22 | PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 2
www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. ii PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 3
Bluetooth communications. Added information about the AC18 charger to the troubleshooting table. Updated media specifications in Appendix A. Added the cleaning pen to the list of accessories. Revised battery for upgrading the firmware. PB22 and PB32 Mobile Label and Receipt Printer User Guide iii - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 4
iv PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 5
Floodcoated Media 19 Understanding the Display Modes 20 Understanding Ready Mode 20 Understanding Information Mode 20 Understanding Pause Mode 21 Understanding Setup Mode 21 Understanding Error Mode 23 PB22 and PB32 Mobile Label and Receipt Printer User Guide v - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 6
56 Understanding Error Messages 56 Troubleshooting Printer Problems and Finding Solutions 58 Troubleshooting Communication Problems 60 Using the Line Analyzer in Fingerprint 60 Using Dump Mode in IPL 61 Resetting the Printer 62 vi PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 7
77 Factory Default Settings (Fingerprint Printers 78 Factory Default Settings (IPL Printers 79 Factory Default Settings (ESC/P Printers 81 C IPL and Fingerprint Setup Menus 83 IPL Setup Menu 84 Fingerprint Setup Menu 85 I Index 87 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 8
Contents viii PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 9
warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty. Web Support Visit the Intermec website at www.intermec.com to download our current manuals (in PDF). PB22 and PB32 Mobile Label and Receipt Printer User Guide ix - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 10
• Intermec Printer Language (IPL) Command Reference Manual • ESC/P Programmer's Reference Manual • ZSim Programmer's Guide The Intermec website at www.intermec.com contains our documents (as .pdf files) that you can download for free. x PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 11
Printers and Media > Mobile Printers > PB22. 4 Click the Manuals tab. If your product does not have its own product page, click Support > Manuals. Use the Product Category, the Product Family, and Product to find your documentation. PB22 and PB32 Mobile Label and Receipt Printer User Guide xi - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 12
Before You Begin xii PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 13
1 Using the PB22 and PB32 Mobile Label and Receipt Printer Use this chapter to familiarize yourself with the PB22 and PB32 mobile label and receipt printer. This chapter contains these sections: • Introducing the PB22 and PB32 Mobile Label and Receipt Printer • Using the Batteries • Loading Media • - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 14
set up Bluetooth communications. See "Setting Up Bluetooth Communications" on page 33. • Updated the media specifications. See "Specifications" on page 68. • Added the cleaning pen to the list of accessories. See "Accessories" on page 74. 2 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 15
Feed button Standby button Information button Setup button PB22 and PB32 : This illustration shows the important features of the printer. A weather-resistant flap protects the communications ports and the external power connector. PB22 and PB32 Mobile Label and Receipt Printer User Guide 3 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 16
, press and hold to cancel printing. Standby (Power) Press to put the printer in Standby mode. In Standby mode, power to the radio, the display, and the backlight are turned off. Press to turn the printer back on and put in Ready mode. 4 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 17
PB22 and PB32 Mobile Label and Receipt Printer How to Use the PB22 and PB32 Buttons (continued) Name Info Button Function Press to display a summary of network connection information and error settings such as an IP address. This soft PB22 and PB32 Mobile Label and Receipt Printer User Guide 5 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 18
version in Ready mode. IPL 12.0.0 Printer Running IPL Firmware The first time you turn on the printer, you select the printer language to run on the printer. The language you select automatically runs each time you turn on your printer. 6 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 19
Printer Through the Serial Port" on page 31. 2 Start a communications program like HyperTerminal. 3 Send the enable administrator rights command: run "su -p pass admin 4 Send the run command to change the printer language: setlanguage IPL -r PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 20
Chapter 1 - Using the PB22 and PB32 Mobile Label and Receipt Printer To change the printer language using IPL and a communications program 1 Connect your printer to your PC using a serial cable. For help, see "Connecting the Printer Through the Serial Port" on page 31. 2 Start a communications - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 21
display shows "Close Printer Door." 5 Press until you reach CMD Language. 6 Press . 7 Press and hold the Power button until the different command languages scroll automatically. 8 Press to select the printer language. The printer reboots. PB22 and PB32 Mobile Label and Receipt Printer User Guide 9 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 22
certain actions occur. Understanding the Printer Sounds Sound Power Hardware Button Error Occurs When: • You insert a battery in the printer. • The printer starts charging the battery. • You plug in the AC adapter. You open the media door, close the media door, or insert a cable. You press any of - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 23
a risk of fire or explosion. The Model AB27 battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100 °C (212 °F), or incinerate. Dispose of used batteries promptly. Keep away from children. PB22 and PB32 Mobile Label and Receipt Printer User Guide 11 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 24
printer upside down on a flat surface. 2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the printer and then push down until you hear the battery latch click. 12 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 25
charged. Battery has a medium charge. You should be able to work for several more hours before charging or replacing the battery. Battery is low. Recharge the battery. Battery is critically low. You need to replace the battery now. PB22 and PB32 Mobile Label and Receipt Printer User Guide 13 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 26
printer in temperatures below freezing reduces the overall battery life. Note: Rechargeable batteries lose their ability to maintain a charge over time. You can only recharge a battery a finite number of times before you must replace it. 14 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 27
media for self-strip printing" on page 17. To load media 1 Press down on the blue media cover release button until the cover releases. Media support lock PB22 and PB32 Mobile Label and Receipt Printer User Guide 15 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 28
of the printer. 4 Lock the media support lock. Note: The only time you need to unlock and lock the media support lock again is when you are changing to a roll with a different width. 5 Pull out approximately 8 cm (3 in) of the media. 16 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 29
load media for self-strip printing 1 Complete Steps 1 through 4 in the previous procedure. 2 Open the self-strip door in the media cover. 3 Remove a label from the roll of media so that you are left with several inches of label liner. PB22 and PB32 Mobile Label and Receipt Printer User Guide 17 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 30
Chapter 1 - Using the PB22 and PB32 Mobile Label and Receipt Printer 4 Feed the label liner over the self-strip bar and out the back of the self-strip door. it locks. The separated liner and media spool from the self-strip mechanism. 18 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 31
see a list of sensitivity settings for each media type, go to "Recommended Media Sensitivity and Constant" on page 71. 8 Press to select a number. 9 Reboot your printer. PB22 and PB32 Mobile Label and Receipt Printer User Guide 19 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 32
. After five seconds on the last information screen, the printer exits Information mode. I/O serial 8N1 9600 OK The PB22 and PB32 in Information Mode To enter Information mode • Press the Information button on the control panel. 20 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 33
job (Fingerprint or IPL) or press and hold the Pause button in ESC/P. Understanding Setup Mode Use Setup mode to change the settings on the printer. SETUP: SER-COM OK Sample Setup Mode Screen PB22 and PB32 Mobile Label and Receipt Printer User Guide 21 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 34
editing mode, you see an up arrow and a right arrow for making selections. IP ADDRESS: 130.42.240.102 OK Enhanced Editing Mode: In enhanced editing mode you have a plus sign and a right arrow to change the value of numeric fields. 22 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 35
enter Test mode 1 Make sure the printer is in Ready mode and is loaded with media. 2 Press and hold the Feed and Standby buttons at the same time until Select Media appears on the screen and it displays the type of media you are using. PB22 and PB32 Mobile Label and Receipt Printer User Guide 23 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 36
. For more information on Dump mode, see "Troubleshooting Communication Problems" on page 60. Using Extended Test Mode Use Extended Test mode to run additional diagnostic tests, enter Dump mode, or reset the printer to factory defaults. TEST LABELS CHESS OK Sample Extended Test Mode Screen To - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 37
"Understanding Setup Mode" on page 21. The top levels of the Setup menu are organized in a one-way loop. Each level has several sub-levels. PB22 and PB32 Mobile Label and Receipt Printer User Guide 25 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 38
six types of setup commands: • Bluetooth: set Bluetooth parameters • Download: download fonts and graphics to the printer • Easy print mode: print receipts, tickets, and reports • Line printer mode: print receipts, tickets, and reports 26 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 39
Troubleshooting the Printer" on page 56. To print a test page with a printer loaded with IPL 1 Press the Setup button. 2 Press until you reach Test/Service. 3 Press to enter the Test/Service 7 Press to print the testprint of your choice. PB22 and PB32 Mobile Label and Receipt Printer User Guide 27 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 40
ESC/P 1 Press and hold the Feed and Power buttons simultaneously for approximately five seconds. 2 Release the Feed and Power buttons when the printer displays the media you are printing on. 3 Press the Feed button to exit Dump Mode. 28 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 41
2 Configuring the PB22 and PB32 This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Configuring the Printer Settings • Upgrading the Firmware • Downloading Fonts and Graphics 29 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 42
restart your computer for Windows to detect the new hardware. For USB connections, the New Hardware Wizard automatically launches when the printer is connected and turned on. 7 On the Search and Installation Options screen, click Next. 30 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 43
the General Tasks list, click Add printer. 4 Click Next. 5 Select Serial, then click Next. 6 Make sure that the COM Port is set to the correct serial port, and that Automatically detect communication parameters is selected. Click Next. PB22 and PB32 Mobile Label and Receipt Printer User Guide 31 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 44
: • Send line ends with line feed • Echo typed characters locally • Append line feeds to incoming line ends 5 Click OK to save and exit ASCII Setup. 32 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 45
, such as the SF51 and the SR61. You can create the bar code labels you need to connect the printer to a Bluetooth scanner using EasySet software. You can download a free version of EasySet from the Intermec website at www.intermec.com. PB22 and PB32 Mobile Label and Receipt Printer User Guide 33 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 46
scanner. Understanding Bluetooth Radio Icons Icon Description The Bluetooth radio is on and the printer is not connected to a serial cable. The Bluetooth radio is turned off. The Bluetooth radio turns off when you connect a serial cable. 34 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 47
on your PC. 2 On your PC, start PrintSet. 3 Select your printer from the My Printers list. For more information on how to add a printer to PrintSet, see "To connect the printer to a PC through the serial port using PrintSet" on page 31. PB22 and PB32 Mobile Label and Receipt Printer User Guide 35 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 48
other end of the serial cable to a serial port on your PC. 2 Start a communications program, like HyperTerminal, and configure these serial port parameters: Parameter Baud rate Data bits Parity Stop bits Default Setting 115200 8 None 1 36 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 49
for validation, transfer the certificate to the printer. The printer can accept .pfx, .pem, and .der certificates. 6 Verify that the printer is connected to the access point and make sure it has an IP address allocated to it. PB22 and PB32 Mobile Label and Receipt Printer User Guide 37 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 50
ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters. Note: The default password for logging in as an admin is "pass." If you changed the password, you need to use your password instead of "pass." 38 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 51
ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters. Note: The default password for logging in as an admin is "pass." If you changed the password, you need to use your password instead of "pass." PB22 and PB32 Mobile Label and Receipt Printer User Guide 39 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 52
ws,.EAP_PASS,xxxx where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command to ETX> where xxxxxxxxxx can be a value from 0 to 64 characters. 40 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 53
the printer to use WPA-PSK or WPA2-PSK mode 1 Send these commands to login as an admin and set the SSID: run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 alphanumeric characters. PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 54
can be from 0 to 32 alphanumeric characters. 2 Send one password for this protocol. 5 If you are using TTLS, you may need to send this command to set the TTLS outer name: setup "8021x","TTLS_USER","xxxx" where xxxx is the outer name. 42 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 55
display. • the host PC using PrintSet. • the host PC using the command line. • the printer home page. • SmartSystemsTM. For more information about the IPL and Fingerprint menu systems, see "IPL and Fingerprint Setup Menus" on page 83. PB22 and PB32 Mobile Label and Receipt Printer User Guide 43 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 56
Chapter 2 - Configuring the PB22 and PB32 Changing Configuration Settings From PrintSet PrintSet is a printer configuration tool that you can download from the Intermec website. PrintSet can communicate with your printer through a serial cable or a network connection. It works on all PCs running - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 57
printer. The printer ships with the SmartSystems client loaded on it. The console is part of SmartSystems and is available from the Intermec website. To download SmartSystems, go to www.intermec.com/products/smrtsysfoundation/index.aspx. PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 58
Use the Product Category, Product Family, and Product fields, to select the printer model. d Click Submit. The available software appears. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 46 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 59
the right, under Printer Tasks click Firmware Wizard. 7 Click Next. The Firmware Wizard dialog box appears. 8 Click Browse and navigate to the firmware upgrade file (.bin). Wait approximately 5 minutes for the firmware upgrade to finish. PB22 and PB32 Mobile Label and Receipt Printer User Guide 47 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 60
Press the Setup button. b Press until you reach Network. c Press to enter the Network menu. d Press until you reach IP Address. e Press to select and view the IP Address. f Press the Setup button to exit the menu. 5 Start a web browser. 48 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 61
. 8 When prompted, enter your user name and password. 9 Browse to the firmware upgrade file (.bin) and select it. 10 Click Upgrade. Wait approximately 5 minutes for the firmware upgrade to finish. The printer automatically reboots. PB22 and PB32 Mobile Label and Receipt Printer User Guide 49 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 62
Category, Product Family, and Product fields, to select the printer model. d Click Submit. The available software appears on the page. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 50 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 63
fields, to select the printer model. d Click Submit. The available software appears. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 3 Start a communications program, like HyperTerminal. PB22 and PB32 Mobile Label and Receipt Printer User Guide 51 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 64
on the page. e Download the latest firmware version to your PC. f Extract the .zip file to a folder on your PC. 3 Start a communications program, like HyperTerminal. 4 Reboot the printer. 5 Press Esc. 6 Type this command: {SYS:USH} 52 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 65
Intermec Fingerprint Command Reference Manual, the Intermec Fingerprint Developer's Guide, the ESC/P Programmer's Reference Manual, or SmartSystems online help. You can download these documents from the Intermec website at www.intermec.com. PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 66
Chapter 2 - Configuring the PB22 and PB32 54 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 67
3 Troubleshooting and Maintaining the PB22 and PB32 Use this chapter to solve problems you may encounter while using the PB22 and PB32. This chapter contains these sections: • Troubleshooting the Printer • Resetting the Printer • Cleaning the Printer 55 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 68
page. Understanding Error Messages Use this table to troubleshoot some common error messages you may see display on the printer's screen. Some of the error messages are specific to the type of firmware you have loaded on your printer. 56 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 69
IP link error No network connection. Field out of label You are attempting to print in an area that extends beyond the print window. See the programmer's reference manual for your type of firmware (IPL, Fingerprint, or ESC/P) for information on how to set the media parameters. PB22 and PB32 Mobile - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 70
an 802.11 help, see "Setting Up 802.11 Radio wireless connection. Communications" on page 35. • Make sure the printer has an IP address. • Make sure the printer is connected to the network. • Make sure the printer is in Ready mode. 58 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 71
Battery Charger Instructions. • Contact Intermec Product Support. The test pages do not print. • Make sure that the blue light is not blinking. If it is, make sure your printer has media and that the media cover is closed. • Make sure that you can advance media by pressing the Feed button. PB22 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 72
printer times out. The program considers the transmission terminated and prints out a label. Printable characters are printed in black-on-white. Control characters and space characters (ASCII 000 to 032 dec) are printed in white-onblack. 60 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 73
until you reach Test/Service. 3 Press to enter the Test/Service menu. 4 Press until you reach Data Dump and then press . 5 Press to select Yes and then press . 6 Cold boot the printer to exit Dump mode. For help, see the next section. PB22 and PB32 Mobile Label and Receipt Printer User Guide 61 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 74
to clean these parts: • Printhead • Platen roller • Paper sensors • Tear bar • Printer exterior • Media compartment To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. 62 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 75
any contamination on the line of heat-emitting objects at the front/ bottom of the printhead. 4 Wait 30 seconds and carefully rub off any contamination. PB22 and PB32 Mobile Label and Receipt Printer User Guide 63 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 76
. To clean the printer exterior 1 Close the media cover. 2 Use a soft cloth, possibly moistened with water or a mild detergent and wipe the printer exterior. Make sure to keep the surface surrounding the printer clean as well. 64 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 77
3 - Troubleshooting and Maintaining the PB22 and PB32 Cleaning the Printer Media Compartment 1 Open the media cover. 2 Remove the media and ribbon. 3 Use a brush or air blow the compartment. Make sure the paper sensors are free of dust. PB22 and PB32 Mobile Label and Receipt Printer User Guide 65 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 78
Chapter 3 - Troubleshooting and Maintaining the PB22 and PB32 66 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 79
A Specifications 67 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 80
: Relative humidity: Sealing: -15 °C to 50 °C (-5 °F to 122 °F) -30 °C to 70 °C (-22 °F to 158 °F) 0 °C to 45 °C (32 °F to 113 °F) 10 to 90% non-condensing IP54 is used. Paper path and card reader slots are excluded from IP54. 68 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 81
: 19.05 mm (0.75 in) Roll outside diameter: PB22 57.15 mm (2.25 in) PB32 67.31 mm (2.65 in) Tracking: Center Maximum caliper for tags: 0.15 mm (0.006 in) Minimum media length: 12.7 mm (0.5 in) Maximum media length: Continuous PB22 and PB32 Mobile Label and Receipt Printer User Guide 69 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 82
label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only. Note: To configure the printer for coated media (floodcoated media), see "Printing on Floodcoated Media" on page 19. 70 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 83
430 100 Duratherm II Floadcoated (NTC) 180 80 Duratherm III Floodcoated (TC) 180 80 Duratherm III NIR Floodcoated (FedEx) European Label Media 440 47 Thermal Eco 140 70 Thermal Top 120 47 Thermal Eco Board 140 gr PB22 and PB32 Mobile Label and Receipt Printer User Guide 71 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 84
Printer End) PIns Signal 1 HHC RXD 3 HHC CTS 5 HHC RTS 6 HHC TXD 8 GND Description Receive data from host (input) Clear to send from printer (output) Request to send from host (input) Transmit data to printer (output) Ground 72 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 85
has a USB Type A connector on one end to connect to the PC and a USB Type B connector on the other end to connect to the printer. You do not need to configure communications for the USB port. USB Type A Connector USB Type B Connector PB22 and PB32 Mobile Label and Receipt Printer User Guide 73 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 86
in the box with the printer but may be purchased from www.intermec.com. Media Core Use the media core to hold the media in place. The 0.75 inch media core ships with the printer. You can also order the 0.4 inch media core separately. 74 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 87
to easily carry the printer. The wide padded strap makes it comfortable to wear the printer for long periods of time Serial Cable The serial adapter is an 8-pin DIN to DB9 connector that connects from the printer to your desktop PC. PB22 and PB32 Mobile Label and Receipt Printer User Guide 75 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 88
Appendix A - Specifications 76 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 89
B Default Settings 77 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 90
default Print speed Feed adjust Start adjust Stop adjust Power Low battery indicator Sleep timer Standby timer Default Value 0 Normal Medium Printhead width 1200 Fast Variable length strip 0% 0 80 40 Off 75 mm/s 0 0 7.4 V 20 sec 30 min 78 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 91
dots X Form adjust dots Y Test feed mode Media type Darkness Sensitivity Print speed Power Low battery indicator Sleep timer Standby timer Default Value Enable Normal Medium None 0 0 Fast Continuous 0 180 3 ips 7.4 V 20 sec 30 min PB22 and PB32 Mobile Label and Receipt Printer User Guide 79 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 92
Connectable Encryption Authentication Reserve printer Device name Passcode Default Value 115200 8 None 1 XON/XOFF DHCP and BOOTP 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Unique Enable Enable Disable Disable Disable 1-16 characters 1234 80 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 93
Netmask Default router Name server MAC address Default Value Enable 100 75 mm/s 7.4 V 20 sec 30 min Enable Enable Disable Disable Disable 1-16 characters 1234 115200 8 None 1 XON/XOFF DHCP and BOOTP 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Unique PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 94
Appendix B - Default Settings 82 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 95
C IPL and Fingerprint Setup Menus 83 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 96
FORMAT PAGE TESTFEED MODE LTS CALIBRATION STANDBY TIMER LBL LENGTH DOTS SENSITIVITY MAC ADDRESS UDC DARKNESS FONT DATA DUMP MEMORY RESET LSS TEST LBL REST POINT FORM ADJ DOTS X FORM ADJ DOTS Y ADVANCED THERMAL MGMT MIN SPEED 84 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 97
PRINT DEFS POWER DISPLAY HEAD RESIST LOW BATTERY ORIENTATION TESTPRINT SLEEP TIMER CONTRAST PRINT SPEED STANDBY TIMER LSS TEST LSS AUTO LSS MANUAL CLIP DEFAULT LTS LTS VALUE LTS ADJUST LTS TEST THERMAL MGMT MIN SPEED PB22 and PB32 Mobile Label and Receipt Printer User Guide 85 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 98
Appendix C - IPL and Fingerprint Setup Menus 86 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 99
I Index 87 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 100
57 IP link error 57 LSS too high/low 57 out of paper 57 pause 57 printead hot 57 upgrading 57 Error mode 23 ESC/P change printer language 8 default settings 81 setup commands 26 F Fingerprint change printer language 7 configuring wireless printing 41 default settings 78 PB22 and PB32 Mobile Label - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 101
-to-Work indicator states 6 S setup commands ESC/P 26 IPL 26 setup menu Fingerprint 25, 85 IPL 84 Setup mode 21 SmartSystems, changing configuration settings 45, 50 soft keys, using 5 sounds, status 10 PB22 and PB32 Mobile Label and Receipt Printer User Guide 89 - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 102
troubleshooting communication problems 60 contacting product support 56 error messages 56 printer problems and solutions 58 using Dump mode in IPL 61 using the line analyzer in Fingerprint 60 U upgrading firmware using HyperTerminal 50 90 PB22 and PB32 Mobile Label and Receipt Printer User Guide - Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 103
- Intermec PB22 | PB22 and PB32 Mobile Label and Receipt Printer User Guide - Page 104
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2013 Intermec Technologies Corporation. All rights reserved. PB22 and PB32 Mobile Label and Receipt Printer User Guide *934-046-005* P/N 934-046-005
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Mobile Label and Receipt Printer
User Guide