Intermec SF51 SF51 Cordless Scanner User's Guide - Page 38

Problems and Possible Solutions

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Chapter 3 - Troubleshooting and Maintaining the SF51 Get SF51 Bluetooth Device Address \60\0F\37\23 Tip: Depending on your screen resolution, you may be able to scan bar codes displayed on your computer screen. Problems and Possible Solutions Use this section to find problems and possible solutions. Troubleshooting the SF51 Problem Possible Solution Your SF51 has been misplaced, and you cannot find it. If your SF51 is within Bluetooth communication range of your host PC, you can send the Bluetooth Device Page command from EasySet to locate your SF51. For help, see "Paging the SF51" on page 30. You place the SF51 in a charger and lose Bluetooth communications. When you place the SF51 in a 1-bay or 4-bay charger, you reset the SF51, and the scanner control firmware restarts. If you have a Bluetooth connection, the SF51 disconnects from the host device while the firmware resets. For more information, see "Resetting the SF51" on page 31. You cannot establish Scan the following bar code to reset the scanner to its a Bluetooth default configuration and try establishing a connection (the blue connection again. Using the Administrator Reset Intermec Ready-to- Factory Defaults command resets all settings. As a Work indicator is not result, you will lose Bluetooth communications. on). Administrator Reset Factory Defaults \60\08\55\22 SF51 Cordless Scanner User's Manual 25

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Chapter 3 — Troubleshooting and Maintaining the SF51
SF51 Cordless Scanner User’s Manual
25
Get SF51 Bluetooth Device Address
\60\0F\37\23
Tip:
Depending on your screen resolution, you may be able
to scan bar codes displayed on your computer screen.
Problems and Possible Solutions
Use this section to find problems and possible solutions.
Troubleshooting the SF51
Problem
Possible Solution
Your SF51 has been
misplaced, and you
cannot find it.
If your SF51 is within Bluetooth communication
range of your host PC, you can send the Bluetooth
Device Page command from EasySet to locate your
SF51. For help, see
“Paging the SF51” on page 30
.
You place the SF51
in a charger and
lose Bluetooth
communications.
When you place the SF51 in a 1-bay or 4-bay charger,
you reset the SF51, and the scanner control firmware
restarts. If you have a Bluetooth connection, the SF51
disconnects from the host device while the firmware
resets. For more information, see
“Resetting the
SF51” on page 31
.
You cannot establish
a Bluetooth
connection (the blue
Intermec Ready-to-
Work indicator is not
on).
Scan the following bar code to reset the scanner to its
default configuration and try establishing a
connection again. Using the Administrator Reset
Factory Defaults command resets all settings. As a
result, you will lose Bluetooth communications.
Administrator Reset Factory Defaults
\60\08\55\22