Intermec SF51 SF51 Cordless Scanner User's Guide - Page 42

Chapter 3 - Troubleshooting and Maintaining the SF51 Troubleshooting the Firmware Upgrade If the SF51 locks up during the upgrade procedure and does not respond when you press the Scan button or place it in a charger, you may still be able to connect to it from your PC and upgrade the firmware. To troubleshoot a locked up SF51 1 Make sure that the SF51 is not seated in the 1-bay or 4-bay charger. 2 From your PC, use the Bluetooth application to search for Bluetooth devices. 3 If your SF51 appears in the list, connect to it from the Bluetooth application. If your SF51 does not appear in the list, contact Intermec Support Services at 1-800-755-5505. 4 When the Bluetooth PIN Code Request box appears, enter the following case-sensitive PIN in the Bluetooth PIN Code field, and click OK: zxcvasdfqwer The Bluetooth application connects to the boot loader code on your SF51. "Intermec SF51 Boot Server" may appear in the Device Name list instead of the name of your SF51 scanner. 5 Use your Bluetooth application to connect to the Intermec SF51 Boot Server. 6 Start the SF51 Firmware Upgrade Utility. 7 Click Browse to browse to the location of the firmware (.ldr) file. Select the firmware file and click Open. 8 From the COM Port drop-down list box, select the COM port that the Intermec SF51 Boot Server is using for Bluetooth communications. 9 Click Next. The Bluetooth address of your SF51 appears, the status bar appears, and the upgrade utility upgrades your SF51 with the latest firmware. Note: The next time you connect to your PC, your SF51 device name may be "Intermec SF51 Boot Server." When the Bluetooth PIN Code Request box appears, enter the default PIN, which is 0000. After you connect, the name and Bluetooth address of your SF51 should appear in your Bluetooth application. SF51 Cordless Scanner User's Manual 29