Konica Minolta PS5000C Operation Manual - Page 65
Troubleshooting
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2 Troubleshooting Error message "Scanner - Hardware error" Chapter 5 Troubleshooting Action • Turn off the power switch of the Scanner, and turn it on again. Restart the personal computer. "Scan head positioning error" "I/F error" "Adjustment Failure" "Failed to read the NA3_adj.dat." • After confirming that the USB cable is connected, turn ON the power switch of the PS5000C again and restart the computer. 1. When executing "Shading": • Check if the chart is for shading. • Check if there is no dirt on the chart. • Set the chart, and the shading plate to the proper position. 2. When executing "White balance": • Check if the chart is for the white balance • Check if there is no dirt on the chart. • Set the chart to the proper position. Reinstall the driver. 5-3