Konica Minolta PS5000C Operation Manual - Page 67

Trouble when scanning an image

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Chapter 5 Troubleshooting 3 Trouble when scanning an image Trouble content The Scanner does not start. Application software of your computer does not find the PS5000C Scanner The image cannot be scanned properly. • Cracked • Warped • Inclined Improper image color Action • Is it connected properly? Check if the USB cable connected firmly with the Scanner and the personal computer. • Refer to Chapter 5 "2 Troubleshooting" 1. Is the original placed on the proper position? Set the original to the proper position. 2. Is the original too high? Check to make sure that the original is within 50mm of the book table. 3. Is the original setting correct? Select the proper mode, execute scanning. 1. Improper illumination on the original table? Move the Scanner. 2. Is the "White balance" adjustment proper? Readjust the "White balance". When a problem cannot be solved even after the troubleshooting described above is attempted, contact your authorized service representative. 5-5

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Chapter 5 Troubleshooting
5-5
3
Trouble when scanning an image
Trouble content
Action
The Scanner does not start.
• Is it connected properly?
Check if the USB cable connected firmly with the
Scanner and the personal computer.
Application software of your computer does not find
the PS5000C Scanner
•
Refer to Chapter 5 “2 Troubleshooting”
The image cannot be scanned properly.
• Cracked
• Warped
• Inclined
1. Is the original placed on the proper position?
Set the original to the proper position.
2. Is the original too high?
Check to make sure that the original is within
50mm of the book table.
3. Is the original setting correct?
Select the proper mode, execute scanning.
Improper image color
1. Improper illumination on the original table?
Move the Scanner.
2. Is the “White balance” adjustment proper?
Readjust the “White balance”.
When a problem cannot be solved even after the troubleshooting described above is attempted, contact
your authorized service representative.