Lenovo E200 Hardware Maintenance Manual (HMM) - 3000 E200 (type 7848) - Page 48
adapters/attachments
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- Is the failure repeatable? - Has this configuration ever worked? - If it has been working, what changes were made prior to it failing? - Is this the original reported failure? v Diagnostics version - Type and version level v Hardware configuration - Print (print screen) system configuration currently in use - Enter in Control Panel of Windows Vista (Classic View) - Enter in System window - BIOS level v Operating system software - Type and version level Note: To eliminate confusion, identical systems are considered identical only if they: 1. Are the exact machine type and models 2. Have the same BIOS level 3. Have the same adapters/attachments in the same locations 4. Have the same address jumpers/terminators/cabling 5. Have the same software versions and levels 6. Have the same Diagnostic Diskettes (version) 7. Have the same configuration options set in the system 8. Have the same setup for the operating system control files Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution. 42 Lenovo E200 Hardware Maintenance Manual