Lenovo ThinkCentre A50p (English, Dutch, French, German, Italian) Quick refere - Page 37

Chapter 3. Recovering software The Product Recovery Program will reinstall your computer operating system and factory-installed software. The Product Recovery Program is located on a separate partition on your hard disk. Be sure to read the important notes under "Performing a recovery" before using the Product Recovery program. The Product Recovery program runs independently of the operating system. Performing a software recovery Important Understand the following information before recovering your software: v Perform a recovery only as a last resort after you have tried using all other diagnostic and troubleshooting tools. v If possible, make backup copies of your data files before starting the recovery process. The recovery process deletes all information that is stored on the primary hard disk partition (usually drive C). v If the Product Recovery program does not work or will not start as described, see "Solving recovery problems" on page 12. To recover your factory-installed software use the Product Recovery program on the hard disk. Note: Some models might have to use the Access IBM Predesktop Area to perform a software recovery. This section provides instructions for using this program. If you have any problems running the Product Recovery program, see "Solving recovery problems" on page 12. To perform a software recovery, use the following procedure: 1. Make backup copies of your data files, if possible. Any files on the hard disk that are not backed up will be lost during recovery. 2. Turn off your computer for at least 5 seconds. Press and hold the F11 key while you press the power button to start the Product Recovery program. Did the Product Recovery menu display? Yes. Go to Step 3 on page 12. No. Go to "Solving recovery problems" on page 12. Note: If the Access IBM Predesktop Area displays, select Recover to factory content or Restore your backups. © Copyright IBM Corp. 2003 11