Lenovo ThinkCentre A50p (English, Dutch, French, German, Italian) Quick refere - Page 44

Running, Enhanced, Diagnostics, diskette, Error, codes

Get Lenovo ThinkCentre A50p PDF manuals and user guides View all Lenovo ThinkCentre A50p manuals
Add to My Manuals
Save this manual to your list of manuals

Page 44 highlights

Note: The Access IBM Predesktop Area might display for some models. If this is the case, continue to Step 5. 3. Depending on your operating system, you might be prompted to select a system setting. If no prompt is displayed, go to the next step. 4. From the main menu, select System Utilities. 5. Select Create a diagnostics disk, and follow the instructions on the screen. 6. When prompted, insert a blank, formatted diskette into the diskette drive, and follow the instructions on the screen. Notes: 1. You can also download the latest version of the diagnostic program from http://www.ibm.com/pc/support/ on the World Wide Web. In the Quick Path field, type your machine type to find the downloadable files specific to your computer. 2. You can download a self starting bootable CD image (known as an .iso image) of the diagnostics program from http://www.ibm.com/pc/support to support systems without a diskette drive. Running the IBM Enhanced Diagnostics diskette Use the following steps to run the IBM Enhanced Diagnostics diskette: 1. Shut down the operating system, and turn off the computer. 2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive. 3. Turn on your computer. 4. Follow the instructions that are displayed on the screen. For help, press F1. 5. When the program finishes, remove the diskette from the diskette drive. 6. Shut down or restart your computer. Error codes The following table includes some of the more common error codes that might be displayed when your computer is performing the power-on self-test (POST). v Record error codes that are displayed. If you call for service, you will be asked for the error codes. v If there are multiple error codes, always work to solve problems in the order in which the error codes are displayed. Usually, solving the first error code will solve succeeding ones. v If the error code is not in the following table, more in-depth troubleshooting is required. - If the operating system starts when you turn on your computer, see "IBM Enhanced Diagnostics" on page 17 to run diagnostics. Also, use Access IBM for more information on problem solving. - If the operating system will not start, have the computer serviced. 18 Quick Reference

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • 315
  • 316
  • 317
  • 318
  • 319
  • 320
  • 321
  • 322
  • 323
  • 324
  • 325
  • 326
  • 327
  • 328
  • 329
  • 330
  • 331
  • 332
  • 333
  • 334
  • 335
  • 336
  • 337
  • 338
  • 339
  • 340
  • 341
  • 342
  • 343
  • 344
  • 345
  • 346
  • 347
  • 348
  • 349
  • 350
  • 351
  • 352
  • 353
  • 354
  • 355
  • 356
  • 357
  • 358
  • 359
  • 360
  • 361
  • 362
  • 363
  • 364
  • 365
  • 366
  • 367
  • 368
  • 369
  • 370
  • 371
  • 372
  • 373
  • 374
  • 375
  • 376
  • 377
  • 378
  • 379
  • 380
  • 381
  • 382
  • 383
  • 384
  • 385
  • 386
  • 387
  • 388
  • 389
  • 390
  • 391
  • 392
  • 393
  • 394
  • 395
  • 396
  • 397
  • 398
  • 399
  • 400
  • 401
  • 402
  • 403
  • 404
  • 405
  • 406
  • 407
  • 408
  • 409
  • 410
  • 411
  • 412
  • 413
  • 414
  • 415
  • 416
  • 417
  • 418
  • 419
  • 420
  • 421
  • 422
  • 423
  • 424
  • 425
  • 426
  • 427
  • 428
  • 429
  • 430
  • 431
  • 432
  • 433
  • 434
  • 435
  • 436
  • 437
  • 438
  • 439
  • 440
Note:
The
Access
IBM
Predesktop
Area
might
display
for
some
models.
If
this
is
the
case,
continue
to
Step
5.
3.
Depending
on
your
operating
system,
you
might
be
prompted
to
select
a
system
setting.
If
no
prompt
is
displayed,
go
to
the
next
step.
4.
From
the
main
menu,
select
System
Utilities
.
5.
Select
Create
a
diagnostics
disk
,
and
follow
the
instructions
on
the
screen.
6.
When
prompted,
insert
a
blank,
formatted
diskette
into
the
diskette
drive,
and
follow
the
instructions
on
the
screen.
Notes:
1.
You
can
also
download
the
latest
version
of
the
diagnostic
program
from
on
the
World
Wide
Web.
In
the
Quick
Path
field,
type
your
machine
type
to
find
the
downloadable
files
specific
to
your
computer.
2.
You
can
download
a
self
starting
bootable
CD
image
(known
as
an
.iso
image)
of
the
diagnostics
program
from
to
support
systems
without
a
diskette
drive.
Running
the
IBM
Enhanced
Diagnostics
diskette
Use
the
following
steps
to
run
the
IBM
Enhanced
Diagnostics
diskette:
1.
Shut
down
the
operating
system,
and
turn
off
the
computer.
2.
Insert
the
IBM
Enhanced
Diagnostics
diskette
into
the
diskette
drive.
3.
Turn
on
your
computer.
4.
Follow
the
instructions
that
are
displayed
on
the
screen.
For
help,
press
F1.
5.
When
the
program
finishes,
remove
the
diskette
from
the
diskette
drive.
6.
Shut
down
or
restart
your
computer.
Error
codes
The
following
table
includes
some
of
the
more
common
error
codes
that
might
be
displayed
when
your
computer
is
performing
the
power-on
self-test
(POST).
v
Record
error
codes
that
are
displayed.
If
you
call
for
service,
you
will
be
asked
for
the
error
codes.
v
If
there
are
multiple
error
codes,
always
work
to
solve
problems
in
the
order
in
which
the
error
codes
are
displayed.
Usually,
solving
the
first
error
code
will
solve
succeeding
ones.
v
If
the
error
code
is
not
in
the
following
table,
more
in-depth
troubleshooting
is
required.
–
If
the
operating
system
starts
when
you
turn
on
your
computer,
see
“IBM
Enhanced
Diagnostics”
on
page
17
to
run
diagnostics.
Also,
use
Access
IBM
for
more
information
on
problem
solving.
–
If
the
operating
system
will
not
start,
have
the
computer
serviced.
18
Quick
Reference