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Enhanced, Diagnostics, Running, Product, Recovery, program, Creating, diskette

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IBM Enhanced Diagnostics The IBM Enhanced Diagnostics program runs independently of the operating system. You can use this program to test hardware components of your computer. You can use this program when other methods are not available or have not been successful in isolating a possible hardware problem. You can run the IBM Enhanced Diagnostics using the Product Recovery program on your hard disk. Alternatively, you can create a bootable IBM Enhanced Diagnostics diskette from the Product Recovery program. Note: Some models might have to run the IBM Enhanced Diagnostics program from the Access IBM Predesktop Area. These models can also create a bootable IBM Enhanced Diagnostics diskette from the Access IBM Predesktop Area. You can also download the latest version of the Enhanced Diagnostics program from http://www.ibm.com/pc/support/ on the World Wide Web. Type your machine type and model number into the Quick Path field to find the downloadable files that are specific to your computer. Running IBM Enhanced Diagnostics from the Product Recovery program Use the following steps to run diagnostics from the Product Recovery program: 1. Shut down your operating system, and turn off the computer. 2. When you turn on your computer, press and hold the F11 key until the Product Recovery menu is displayed. Note: The Access IBM Predesktop Area might display for some models. If this is the case, continue to Step 5. 3. Depending on your operating system, you might be prompted to select a system setting. If no prompt is displayed, go to the next step. 4. From the main menu, select System Utilities. 5. Select Run diagnostics. The IBM Enhanced Diagnostics program starts. When you are finished running diagnostics, you will be returned to the Product Recovery main menu. 6. Restart the computer. Creating an IBM Enhanced Diagnostics diskette Use the following steps to create an IBM Enhanced Diagnostics diskette: 1. Shut down your operating system, and turn off the computer. 2. When you turn on your computer, press and hold the F11 key until the Product Recovery menu is displayed. Chapter 4. Troubleshooting and diagnostics 17

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IBM
Enhanced
Diagnostics
The
IBM
Enhanced
Diagnostics
program
runs
independently
of
the
operating
system.
You
can
use
this
program
to
test
hardware
components
of
your
computer.
You
can
use
this
program
when
other
methods
are
not
available
or
have
not
been
successful
in
isolating
a
possible
hardware
problem.
You
can
run
the
IBM
Enhanced
Diagnostics
using
the
Product
Recovery
program
on
your
hard
disk.
Alternatively,
you
can
create
a
bootable
IBM
Enhanced
Diagnostics
diskette
from
the
Product
Recovery
program.
Note:
Some
models
might
have
to
run
the
IBM
Enhanced
Diagnostics
program
from
the
Access
IBM
Predesktop
Area.
These
models
can
also
create
a
bootable
IBM
Enhanced
Diagnostics
diskette
from
the
Access
IBM
Predesktop
Area.
You
can
also
download
the
latest
version
of
the
Enhanced
Diagnostics
program
from
on
the
World
Wide
Web.
Type
your
machine
type
and
model
number
into
the
Quick
Path
field
to
find
the
downloadable
files
that
are
specific
to
your
computer.
Running
IBM
Enhanced
Diagnostics
from
the
Product
Recovery
program
Use
the
following
steps
to
run
diagnostics
from
the
Product
Recovery
program:
1.
Shut
down
your
operating
system,
and
turn
off
the
computer.
2.
When
you
turn
on
your
computer,
press
and
hold
the
F11
key
until
the
Product
Recovery
menu
is
displayed.
Note:
The
Access
IBM
Predesktop
Area
might
display
for
some
models.
If
this
is
the
case,
continue
to
Step
5.
3.
Depending
on
your
operating
system,
you
might
be
prompted
to
select
a
system
setting.
If
no
prompt
is
displayed,
go
to
the
next
step.
4.
From
the
main
menu,
select
System
Utilities
.
5.
Select
Run
diagnostics
.
The
IBM
Enhanced
Diagnostics
program
starts.
When
you
are
finished
running
diagnostics,
you
will
be
returned
to
the
Product
Recovery
main
menu.
6.
Restart
the
computer.
Creating
an
IBM
Enhanced
Diagnostics
diskette
Use
the
following
steps
to
create
an
IBM
Enhanced
Diagnostics
diskette:
1.
Shut
down
your
operating
system,
and
turn
off
the
computer.
2.
When
you
turn
on
your
computer,
press
and
hold
the
F11
key
until
the
Product
Recovery
menu
is
displayed.
Chapter
4.
Troubleshooting
and
diagnostics
17