Lexmark Forms Printer 2581 User Guide - Page 4

Contents 4 Troubleshooting 61 Checking an unresponsive printer...61 Testing the printer...61 Checking the printer status...62 Adjusting character (bidirectional) alignment 64 Solving printing problems...65 Printer test works, but the printer does not print when attached to the computer 65 Printer is noisy ...66 Printer sounds like it is printing, but does not print 66 Printer alarm sounds ...66 Printer goes to the Tear Off position before the print job finishes 66 Buttons do not work, except for Start/Stop, FormFeed, Tear Off and Load/Unload 67 Printer power switch is on, but the power light is off 67 Left margin moves to the right during printing 67 Incorrect line length; lines do not start at the left margin 67 Printer speed slows...67 Incorrect characters print, left margin changes, or printing stops 68 Printing continues beyond the edges of the continuous forms 68 Selected font or pitch is not printing or is changing 68 Solving paper feed problems...68 Paper is jammed in the printer ...68 Paper is jammed in the Auto Sheet Feeder ...69 Paper fed in the Auto Sheet Feeder jams at the printer entrance 69 Paper jam in the Tractor 2 Feeder ...69 Printer does not feed paper...69 Printer does not feed from the optional Tractor 2 Feeder 70 Printer does not feed from the Auto Sheet Feeder 70 The optional Tractor 2 Feeder positions paper at incorrect Top‑Of‑Form position 70 The Auto Sheet Feeder feeds paper at an incorrect rate 70 The Auto Sheet Feeder places paper at the wrong Top‑Of‑Form position 71 Paper fed from the Auto Sheet Feeder is skewed 71 The Auto Sheet Feeder feeds multiple sheets 71 Solving print quality problems...72 Print is too light...72 Dots are missing or print quality is poor...72 Characters are wrong or missing ...73 Forms are smudged or print is too dark ...73 Incorrect number of lines on a page...73 Graphics do not print...73 Incorrect line spacing or overprinting occurs 74 Contacting Customer Support...74