Lexmark Forms Printer 2581 User Guide - Page 72

Solving print quality problems, Print is too light, Check the ribbon density control knob

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Troubleshooting 72 Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Print is too light These are possible solutions. Try one or more of the following: CHECK THE RIBBON DENSITY CONTROL KNOB The ribbon density control knob located on the ribbon cartridge is preset to 1. When the print becomes too light, turn the knob from 1 to 2 to increase print darkness. CHECK THE FORMS THICKNESS LEVER The forms thickness lever may be set to the wrong number. If so, move it to the correct number for the form thickness you are using. Dots are missing or print quality is poor 1 Make sure the ribbon is securely snapped down on the carrier. 2 Adjust the density control knob from 1 to 2 to increase darkness of print. 3 Replace the ribbon cartridge. 4 Run a printer test. a Make sure the paper and the ribbon cartridge are installed. b Turn the printer off. c Press and hold LineFeed while you turn the printer on, and then release LineFeed when printing begins.

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Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions do not correct
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.
Print is too light
These are possible solutions. Try one or more of the following:
C
HECK
THE
RIBBON
DENSITY
CONTROL
KNOB
The ribbon density control knob located on the ribbon cartridge is preset to 1. When the print becomes too light,
turn the knob from 1 to 2 to increase print darkness.
C
HECK
THE
FORMS
THICKNESS
LEVER
The forms thickness lever may be set to the wrong number. If so, move it to the correct number for the form thickness
you are using.
Dots are missing or print quality is poor
1
Make sure the ribbon is securely
snapped
down on the carrier.
2
Adjust the density control knob from 1 to 2 to increase darkness of print.
3
Replace the ribbon cartridge.
4
Run a printer test.
a
Make sure the paper and the ribbon cartridge are installed.
b
Turn the printer off.
c
Press and hold
LineFeed
while you turn the printer on, and then release
LineFeed
when printing begins.
Troubleshooting
72