Lexmark Forms Printer 2581 User Guide - Page 62

Checking the printer status, Using Hex Trace mode

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Troubleshooting 62 Using Hex Trace mode Hex Trace mode prints the control codes that are sent to the printer. Use this mode to help diagnose software/driver problems. 1 Make sure the paper is loaded, and the ribbon cartridge is installed. 2 Turn the printer off. 3 Press and hold Tractor while turning the printer on. 4 Release Tractor when the lights go out. 5 Turn the printer off and back on again to exit Hex Trace mode. Checking the printer status Check the control panel lights and compare their status with the table information. Different patterns and combinations of lights provide you with information about the condition of the printer and actions needed to correct the condition. Note: Many error codes can be corrected by turning the printer off and back on again. Printer status Control panel lights Power Ready Paper Out Power Ready Paper Out Power Ready Paper Out Ready Status On On Off On Off Off On Off Blinking Blinking Action required Normal operating conditions. No action required. Normal offline condition 1 Load paper. 2 Press Start/Stop. The Paper Out light goes off and the Ready light comes on. Note: If you installed the optional Tractor 2 Feeder and you are printing continuous forms, make sure the paper select lever is in the continuous forms position. The printer has data in the buffer that needs to be printed.

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Using Hex Trace mode
Hex Trace mode prints the control codes that are sent to the printer. Use this mode to help diagnose software/driver
problems.
1
Make sure the paper is loaded, and the ribbon cartridge is installed.
2
Turn the printer off.
3
Press and hold
Tractor
while turning the printer on.
4
Release
Tractor
when the lights go out.
5
Turn the printer off and back on again to exit Hex Trace mode.
Checking the printer status
Check the control panel lights and compare their status with the table information. Different patterns and combinations
of lights provide you with information about the condition of the printer and actions needed to correct the condition.
Note:
Many error codes can be corrected by turning the printer off and back on again.
Printer status
Control panel lights
Status
Action required
Power
Ready
Paper Out
On
On
Off
Normal operating conditions. No action required.
Power
Ready
Paper Out
On
Off
Off
Normal offline condition
Power
Ready
Paper Out
On
Off
Blinking
1
Load paper.
2
Press
Start/Stop
.
The Paper Out light goes off and the Ready light comes
on.
Note:
If you installed the optional Tractor 2 Feeder and
you are printing continuous forms, make sure the
paper select lever is in the continuous forms position.
Ready
Blinking
The printer has data in the buffer that needs to be
printed.
Troubleshooting
62