Lexmark W820 User's Guide - Page 47
Solving print quality problems - maintenance kit
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17 Solving print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced. Use the following table to find solutions to any print quality problems you have detected. Symptom Blank pages Cause Solution The printer was priming the stapler. If you primed the stapler, a blank sheet of paper prints. See Priming the stapler. The print cartridge is defective Replace the print cartridge. or empty. See Replacing the print cartridge. The transfer roller is defective. Replace the transfer roller. See Replacing the items in the maintenance kit. Black pages The print cartridge is defective. Your printer requires servicing. Replace the print cartridge. See Replacing the print cartridge. Call for service. 45
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