Lexmark W820 User's Guide - Page 59
Solving mailbox problems
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20 Solving mailbox problems Use the following table to find solutions to problems with the optional mailbox. Symptom Cause Paper jams before The mailbox and the printer reaching the mailbox. are misaligned because the mailbox deflector is caught. The mailbox cable is not connected properly. Paper jams in the The stacking arm has not mailbox at the plastic been removed. deflector area. Solution Realign the mailbox and the printer. Refer to the Setup Guide for instructions. Check the cable connection. Refer to the Setup Guide for instructions on connecting the mailbox to the printer. Refer to the Setup Guide for instructions. 57
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57
20
Solving mailbox problems
Use the following table to find solutions to problems with the optional mailbox.
Symptom
Cause
Solution
Paper jams before
reaching the mailbox.
The mailbox and the printer
are misaligned because the
mailbox deflector is caught.
Realign the mailbox and the printer. Refer to the
Setup Guide
for instructions.
The mailbox cable is not
connected properly.
Check the cable connection. Refer to the
Setup Guide
for instructions on connecting the mailbox to the
printer.
Paper jams in the
mailbox at the plastic
deflector area.
The stacking arm has not
been removed.
Refer to the
Setup Guide
for instructions.