Netgear PTVU1000 PTVU1000 User Guide - Page 67

Audio Disappears After Link Disconnection, Audio Does Not Switch to TV or Screen, Setting Audio

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Page 67 highlights

Push2TV HD Adapter Audio Disappears After Link Disconnection Problem/Question: Audio does not recover after the link disconnects and reconnects. Symptom: I am watching a movie or a YouTube clip, and suddenly there is a disconnect/reconnect, after which the sound does not come back to the TV. Solution: This can happen (mostly in Vista) because after the movie has started, most video players do not transfer the audio back to the USB audio device after the reconnect. Usually restarting the player or refreshing the web page resolves this. If that still does not help, try unplugging the PC dongle and then plug it again. Wait for the connection to be reestablished, and start the movie again. You can also see Setting Audio Output Device on page 67. Audio Does Not Switch to TV or Screen Problem/Question: Audio remains on the PC sound device and does not switch to the TV or screen. Symptom: I have started watching a movie or clip on the Internet, and then connected the Universal Push2TV HD Adapter laptop dongle. The picture is showing on my TV, but the sound did not switch to the TV. Solution: Restart the player or refresh the web page after connecting the dongle, to allow the default audio device to switch to the USB audio device. This does not always happen automatically after the player or web page was already activated. You can also see Setting Audio Output Device on page 67. Setting Audio Output Device The PC audio output device should set itself automatically to the connected Universal Push2TV HD Adapter C-Media audio device. If it does not, you can select the correct audio playback device as follows: 67

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67
Push2TV HD Adapter
Audio Disappears After Link Disconnection
Problem/Question:
Audio does not recover after the link disconnects and reconnects.
Symptom:
I am watching a movie or a YouTube clip, and suddenly there is a disconnect/reconnect, after
which the sound does not come back to the TV.
Solution:
This can happen (mostly in Vista) because after the movie has started, most video players do
not transfer the audio back to the USB audio device after the reconnect.
Usually restarting the player or refreshing the web page resolves this.
If that still does not help, try unplugging the PC dongle and then plug it again. Wait for the
connection to be reestablished, and start the movie again.
You can also see
Setting Audio Output Device
on page
67.
Audio Does Not Switch to TV or Screen
Problem/Question:
Audio remains on the PC sound device and does not switch to the TV or screen.
Symptom:
I have started watching a movie or clip on the Internet, and then connected the Universal
Push2TV HD Adapter laptop dongle. The picture is showing on my TV, but the sound did not
switch to the TV.
Solution:
Restart the player or refresh the web page after connecting the dongle, to allow the default
audio device to switch to the USB audio device. This does not always happen automatically
after the player or web page was already activated.
You can also see
Setting Audio Output Device
on page
67.
Setting Audio Output Device
The PC audio output device should set itself automatically to the connected Universal
Push2TV HD Adapter C-Media audio device. If it does not, you can select the correct audio
playback device as follows: