Netgear WAX620 User Manual - Page 162
Revert to the backup firmware, WARNING, CAUTION
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Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620 WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update. For example, do not close the browser, click a link, or load a new page. Do not turn off the access point. Wait until the access point finishes restarting and the Power/Cloud LED remains solid green or solid blue. The firmware update process takes several minutes. When the update is complete, the access point restarts. 10. Verify that the access point runs the new firmware version by logging back in to the access point. The firmware version is displayed on the Dashboard page. Revert to the backup firmware After you upgrade the access point to new firmware, the old firmware is saved as backup firmware so that you can revert to it. CAUTION: When you revert to the backup firmware and the backup firmware is an earlier version than the firmware version that is running on the access point, the configuration of the access point is reset (cleared) with the exception of the IP address, access point name, and password for the local browser UI. The access point restarts and broadcasts SSID Netgearxxxxxx, in which xxxxxx represents the last six hexadecimal digits of the access point's MAC address. The MAC address is listed on the product label. The default WiFi passphrase is sharedsecret. To revert to the backup firmware on the access point: 1. Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection. 2. Enter the IP address that is assigned to the access point. A login window displays. If your browser displays a security warning, you can proceed, or add an exception for the security warning. For more information, see What to do if you get a browser security warning on page 43. 3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 25. Manage and Maintain the Access 162 Point User Manual