Netgear WAX620 User Manual - Page 247
Troubleshoot WiFi connectivity for a WiFi client device
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Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620 • Blinking amber slowly: The node is contacting the network router or DHCP server to receive an IP address. If the Power/Cloud LED does not stop blinking amber, see Power/Cloud LED is blinking amber slowly, continuously on page 243. • Blinking amber, green, and blue: The node is being configured as a managed device in the Insight Instant Mesh WiFi network. If the Power/Cloud LED does not stop blinking amber, green, and blue, see Power/Cloud LED does not stop blinking amber, green, and blue on page 245. When the configuration is complete, the Power/Cloud LED lights as follows: • Solid blue: The configuration is complete and the node is ready for operation. The node functions in the Insight Instant Mesh WiFi network and is connected to the Insight cloud. 4. Disconnect the node and move it to the location where you intend to use it. 5. At the new location, repeat Step 2 and Step 3. 6. Wait for the node to resync with the root. When the node's Power/Cloud LED lights solid blue, the node and root synced successfully. If the node and root did not sync, move the node closer to the root and try again. The node must be within the root's WiFi coverage area to establish a good or fair WiFi connection. Troubleshoot WiFi connectivity for a WiFi client device If a WiFi client device cannot connect to the access point or the WiFi connectivity is not normal, try to isolate the problem: • Make sure that the WiFi settings in the WiFi client device and access point match exactly. The WiFi network name (SSID) and WiFi security settings of the access point and WiFi device must match exactly. Make sure that the WiFi client device uses the correct passphrase for the WiFi network. For information about accessing the access point for initial configuration over a WiFi connection, see Connect to the access point for initial configuration on page 22. • Does the WiFi client device support the authentication and encryption that you configured for the WiFi network? Diagnostics and 247 Troubleshooting User Manual