Netgear WAX620 User Manual - Page 241

Troubleshoot with the LEDs

Page 241 highlights

Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620 information about the SSID broadcast, see Hide or broadcast the SSID for a WiFi network on page 69. • Make sure that the WiFi client device does not use a static IP address but is configured to receive an IP address automatically with DHCP. (For most devices, DHCP is the default setting.) Troubleshoot with the LEDs For general information about the LEDs and LED icons, see Top panel with LEDs on page 13. When you connect the access point to a power source and you did not disable the LEDs (see Manage the LEDs on page 174), the LEDs light as described here: 1. The Power/Cloud LED lights solid amber initially and then blinks amber slowly. After about two minutes, the Power/Cloud LED turns either solid green or solid blue, indicating that the startup procedure is complete and the access point is ready: • Solid green: The access point functions either as a standalone access point, or as an Insight discovered access point that is not connected to the Insight cloud-based management platform. • Solid blue: The access point functions in Insight mode and is connected to the Insight cloud-based management platform. 2. When the startup procedure is complete, verify the following: • The LAN LED lights solid green or solid amber, depending on the speed of the Ethernet link. If the access point processes Ethernet traffic, the LAN LED blinks green or blue. • The 2.4G WLAN LED and 5G WLAN LED light solid green. If clients are connected to a radio, the associated WLAN LED lights solid blue. If a radio processes traffic, the associated WLAN LED blinks blue. You can use the LEDs for troubleshooting. For more information, see the following sections: • Power/Cloud LED remains off • Power/Cloud LED remains solid amber • Power/Cloud LED is blinking amber slowly, continuously • The access point functions as a PoE PD and the Power/Cloud LED remains solid amber • Power/Cloud LED does not light blue in the NETGEAR Insight management mode • Power/Cloud LED does not stop blinking amber, green, and blue Diagnostics and 241 Troubleshooting User Manual

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information about the SSID broadcast, see Hide
or
broadcast
the
SSID
for
a
WiFi
network
on page 69.
Make sure that the WiFi client device does not use a static IP address but is configured
to receive an IP address automatically with DHCP. (For most devices, DHCP is the
default setting.)
Troubleshoot with the LEDs
For general information about the LEDs and LED icons, see Top
panel
with
LEDs
on
page 13.
When you connect the access point to a power source and you did not disable the LEDs
(see Manage
the
LEDs
on page 174), the LEDs light as described here:
1.
The Power/Cloud LED lights solid amber initially and then blinks amber slowly. After
about two minutes, the Power/Cloud LED turns either solid green or solid blue,
indicating that the startup procedure is complete and the access point is ready:
Solid green
: The access point functions either as a standalone access point, or
as an Insight discovered access point that is
not
connected to the Insight
cloud-based management platform.
Solid blue
: The access point functions in Insight mode and is connected to the
Insight cloud-based management platform.
2.
When the startup procedure is complete, verify the following:
The LAN LED lights solid green or solid amber, depending on the speed of the
Ethernet link.
If the access point processes Ethernet traffic, the LAN LED blinks green or blue.
The 2.4G WLAN LED and 5G WLAN LED light solid green.
If clients are connected to a radio, the associated WLAN LED lights solid blue. If
a radio processes traffic, the associated WLAN LED blinks blue.
You can use the LEDs for troubleshooting. For more information, see the following
sections:
Power/Cloud
LED
remains
off
Power/Cloud
LED
remains
solid
amber
Power/Cloud
LED
is
blinking
amber
slowly,
continuously
The
access
point
functions
as
a
PoE
PD
and
the
Power/Cloud
LED
remains
solid
amber
Power/Cloud
LED
does
not
light
blue
in
the
NETGEAR
Insight
management
mode
Power/Cloud
LED
does
not
stop
blinking
amber,
green,
and
blue
User Manual
241
Diagnostics and
Troubleshooting
Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620