Netgear WAX620 User Manual - Page 230
To manage sticky clients, admin
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Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620 Note: For a home WiFi network with a single access point, a sticky client is useful because no other access point is available to associate with during roaming. For a business or enterprise network with multiple access points, a sticky client can cause a drain on WiFi resources. You can force sticky clients to disassociate from the radios of the access point. If load balancing based on the RSSI of the client is enabled (see Manage load balancing for the radios on page 227), after a client is forced to disassociate, the client can join again in the following situations: • The client can associate again if its RSSI is equal to or higher than the minimum required RSSI. • If the client persistently tries to associate with the access point, the access point grants access to that client, even if its RSSI is below minimum required RSSI. To manage sticky clients: 1. Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection. 2. Enter the IP address that is assigned to the access point. A login window displays. If your browser displays a security warning, you can proceed, or add an exception for the security warning. For more information, see What to do if you get a browser security warning on page 43. 3. Enter the access point user name and password. The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 25. The Dashboard page displays. 4. Select Management > Configuration > Wireless > Advanced > Load Balancing. The Load Balancing page displays. 5. Either select or clear the Force Sticky Clients To Disassociate check box. Selecting the check box forces sticky clients to disassociate from a radio. Clearing the check box allows sticky clients to remain associated with a radio. 6. Click the Apply button. Manage the Advanced Radio 230 Features User Manual