Nokia 3589i Nokia 3589i User Guide in English - Page 11
Contact Nokia, Your Phone's Label, Register Your Phone, Contact Your Service Provider - covers
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• CONTACT NOKIA When you need help, the Nokia Customer Care Center can provide information about Nokia products. Please refer to the following table for more information on how to contact Nokia. Customer Care Center, USA Nokia Mobile Phones 7725 Woodland Center Blvd., Suite #150 Tampa, Florida 33614 Telephone: 1-888-NOKIA-2U (1-888-665-4228) Fax: 1-813-249-9619 TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542) Customer Care Centre, Canada Nokia Products Ltd. 601 Westney Road South Ajax, Ontario L1S 4N7 Telephone: 1-888-22-NOKIA (1-888-226-6542) Fax: 1-905-427-1070 If you ever need to call Nokia Customer Care, Nokia Customer Interaction Center, or your wireless service provider, you will need to provide specific information from your phone's label. Your phone's label The label inside the phone's back cover (under the battery) contains important information about your phone -- model, type and electronic serial numbers (ESN). Nokia recommends that you record this information on the title page. Do not remove or deface the label. When you call, have the phone and enhancement and this information available: phone model number, electronic serial number (ESN), and your ZIP code. • REGISTER YOUR PHONE Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs better if you should call the Nokia Customer Care Center or have your phone repaired. • E-NEWSLETTERS When you register your phone, you can sign up for Nokia's e-newsletter Nokia Connections. You will receive tips and tricks on using your phone, enhancement information, and special offers. • CONTACT YOUR SERVICE PROVIDER Some service providers preprogram their customer support number into the phone. Press and hold the two key (or the key that your service provider instructs you to use) for two seconds to automatically dial their customer support number. If the service provider determines the problem is Nokia related, the representative will direct you to the Nokia Customer Care Center (USA) or Nokia Customer Interaction Centre (Canada). Note: This one-key feature may not be available on all systems. Contact your service provider for availability. [ 6 ]