Panasonic DX 1000 User Guide - Page 169

Panasonic Authorized Dealer.

Page 169 highlights

Troubleshooting 08001000001 Info. Code Meaning Action Page 08001080016 631 During dialing, STOP was pressed. Reload the document and send again. -- #@multitude 634 Redial was not successful due to a busy line or no Reload the document and send again. -- 08001080056 response from the called station. 08001080057 08001080058 08001080131 638 Power failure occurred during the communication. Check the power cord and plug. 32 712 Incorrect email address. Check the registered email address. Check the IP -Address of the SMTP Server with the Network Administrator. 713 Memory overflow in the LAN Interface. The document data exceeded 1.6 MB/page and -cannot be sent. 714 Cannot logon to the LAN. Check the 10Base-T cable connection. An -unexpected LAN problem occurred. Contact the Network Administrator. 715 TCP/IP connection timed out. Check the Internet Fax parameter settings. Verify -the IP Address, Default Router IP Address,SMTP Server IP Address. 716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting. -Contact the Network Administrator. 717 Incomplete SMTP Protocol transmission. SMTP SMTP Server is defective. Contact the Network -- Server's hard disk may be full. Administrator. 718 Page Memory Overflow occurred while receiving Check the document size and resolution. Ask -printing data. The paper size selected within your originator to re-send in a supported size and application to print is larger than the paper size resolution. loaded in the cassette(s). 719 Received data via LAN is in a format that is not Ask the originator to re-send with a supported file -- supported. attachment format: * In a TIFF-F format. * Image data conforming to A4/Letter size. 720 Cannot connect to the POP Server.(Incorrect POP Check the POP Server IP Address. Contact the -- Server IP Address) POP Server is down. Network Administrator. 721 Cannot connect to the POP Server.(User Name or Check the POP User Name and Password. -- Password error) Contact the Network Administrator. 725 DNS Server connection timed out. DNS Server is Check the DNS Server IP Address. Contact the -- down. Network Administrator. 726 Received an error response from the DNS Server. Check the POP Server Name. Check the SMTP -Server Name. 730 Cannot program the Auto Dialer remotely via email Check that the Fax Parameter No. 91 is set to 64 from a PC. "2:Valid". 731 The dialer buffer for manual dialing was full (50 Request the originator to re-send the Relay -- stations) when the Relay Transmission Request Transmission Request after the reserved was received. communication is finished. 870 Memory overflow occurred while storing Transmit documents without storing into memory. 85 8 documents into memory for transmission. 08001080059 879 Memory overflow occurred while receiving Check recording paper and toner cartridge. 28 documents into memory. 30 08001080074 Receiving documents with data that is greater than the memory size. 975 DRAM parity error. The document information in 1. Unit will print out a Power Failure Report. 160 memory is lost. 2. Resend the lost document. 08001080062 Note: After identifying the problem and verifying the recommended action, if the Information Codes keep reoccurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. 08001070017 165

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165
Troubleshooting
Info.
Code
Meaning
Action
Page
631
During dialing,
STOP
was pressed.
Reload the document and send again.
--
634
Redial was not successful due to a busy line or no
response from the called station.
Reload the document and send again.
--
638
Power failure occurred during the communication.
Check the power cord and plug.
32
712
Incorrect email address.
Check the registered email address. Check the IP
Address of the SMTP Server with the Network
Administrator.
--
713
Memory overflow in the LAN Interface.
The document data exceeded 1.6 MB/page and
cannot be sent.
--
714
Cannot logon to the LAN.
Check the 10Base-T cable connection. An
unexpected LAN problem occurred. Contact the
Network Administrator.
--
715
TCP/IP connection timed out.
Check the Internet Fax parameter settings. Verify
the IP Address, Default Router IP Address,SMTP
Server IP Address.
--
716
Cannot logon to the designated SMTP Server.
Check the SMTP Server IP Address setting.
Contact the Network Administrator.
--
717
Incomplete SMTP Protocol transmission. SMTP
Server’s hard disk may be full.
SMTP Server is defective. Contact the Network
Administrator.
--
718
Page Memory Overflow occurred while receiving
printing data.
The paper size selected within your
application to print is larger than the paper size
loaded in the cassette(s).
Check the document size and resolution. Ask
originator to re-send in a supported size and
resolution.
--
719
Received data via LAN is in a format that is not
supported.
Ask the originator to re-send with a supported file
attachment format: * In a TIFF-F format. * Image
data conforming to A4/Letter size.
--
720
Cannot connect to the POP Server.(Incorrect POP
Server IP Address) POP Server is down.
Check the POP Server IP Address. Contact the
Network Administrator.
--
721
Cannot connect to the POP Server.(User Name or
Password error)
Check the POP User Name and Password.
Contact the Network Administrator.
--
725
DNS Server connection timed out. DNS Server is
down.
Check the DNS Server IP Address. Contact the
Network Administrator.
--
726
Received an error response from the DNS Server.
Check the POP Server Name. Check the SMTP
Server Name.
--
730
Cannot program the Auto Dialer remotely via email
from a PC.
Check that the Fax Parameter No. 91 is set to
”2:Valid”.
64
731
The dialer buffer for manual dialing was full (50
stations) when the Relay Transmission Request
was received.
Request the originator to re-send the Relay
Transmission
Request
after
the
reserved
communication is finished.
--
870
Memory
overflow
occurred
while
storing
documents into memory for transmission.
Transmit documents without storing into memory.
85
879
Memory
overflow
occurred
while
receiving
documents into memory.
Receiving documents with data that is greater than
the memory size.
Check recording paper and toner cartridge.
28
30
975
DRAM parity error.
The document information in
memory is lost.
1. Unit will print out a Power Failure Report.
2. Resend the lost document.
160
After identifying the problem and verifying the recommended action, if the Information Codes keep reoccurring
or for help on Information Codes that appear on your machine but are not listed above, please contact your local
Panasonic Authorized Dealer.
08001000001
08001080016
#@multitude
08001080056
08001080057
08001080058
08001080131
08001080059
08001080074
08001080062
Note:
08001070017
8