Panasonic KX-FLM661 User Manual - Page 66

12. Help

66

For assistance, please visit http://www.panasonic.com/help

12.3 When a function does not work

12.3.1 General

Problem

Cause & Solution

The unit does not work.

L

Check the connections (page 17, 24).

I cannot adjust the volume or

display items stored in one-

touch dial and navigator

directory.

L

The unit is set to the scan mode or copy mode. Press

{

Fax

}

to switch

modes. If you still have this problem, contact our service personnel.

A printing error is displayed

while using PC FAX and

Remote Control.

L

The printer driver is used for PC FAX and Remote Control. Transmission

errors will be displayed as printing errors.

Multi-Function Station does

not work properly.

L

If you connect the USB cable to a USB hub, connect it to the USB port of

your computer directly.

L

Make sure you have installed the latest Service Pack available for the

version of Windows installed on your computer. See the Microsoft web site

for details.

L

If you have any other multifunction software installed on your computer,

uninstall it.

L

Check that your computer has enough memory and hard disk space. If your

computer warns that there is insufficient memory, close other applications.

If there is not enough space on the hard disk, delete unnecessary files.

L

Uninstall Multi-Function Station once, and re-install it.

I cannot install or uninstall

Multi-Function Station.

L

Some of the files needed to install or uninstall Multi-Function Station may be

corrupted. Use the MfsCleaner utility (found on the supplied CD-ROM) to

solve the problem.

1.

Insert the supplied CD-ROM into your CD-ROM drive.

L

The setup program will start automatically.

2.

[

Tools

]

i

[

Cleanup Tool

]

L

The

[

MfsCleaner

]

window will appear.

3.

Click

[

Clean

]

, then click

[

Yes

]

to restart the computer.

Note:

L

To install Multi-Function Station again, see page 23.

I cannot view the operating

instructions using Multi-

Function Station.

L

Install the operating instructions to your computer beforehand (page 25).

I cannot find the unit in the

[

Target Device

]

or

[

Device

Select

]

dialog box when

operating the following

functions.

–

Scanning

–

Remote Control

–

PC FAX

–

Device Monitor

L

The printer driver has not been installed. Install it on your computer (page

23).

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	8
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
Installation	10
1.5 Toner cartridge and drum unit	10
1.6 Paper tray and paper tray cover	12
1.7 Paper stacker	13
1.8 Document stacker	14
1.9 Handset cord	14
1.10 Recording paper	15
Preparation	17
Connections and Setup	17
2.1 Connections	17
2.2 Dialing mode	18
2.3 Selecting the operation mode (Fax/Copy/Scan)	18
Document Requirements	19
2.4 Setting the original	19
Help	20
2.5 Help function	20
Volume	20
2.6 Adjusting the volume	20
Initial Programming	21
2.7 Date and time	21
2.8 Your logo	21
2.9 Your fax number	22
2.10 Configuring the unit to access the LAN (KX-FLM671 only)	22
2.11 Installing Multi-Function Station	23
2.12 Starting Multi-Function Station	25
Printer	27
Printer	27
3.1 Printing from Windows applications	27
Scanner	30
Scanner	30
4.1 Scanning from the unit (Push Scan)	30
4.2 Scanning from a computer (Pull Scan)	32
Copier	33
Copy	33
5.1 Making a copy	33
5.2 More copying features	34
Telephone	36
Automatic Dialing	36
6.1 Storing items for the one- touch dial feature and navigator directory	36
6.2 Making a phone call using one-touch dial feature or navigator directory	36
Fax	38
Sending Faxes	38
7.1 Sending a fax manually	38
7.2 Sending a fax using one- touch dial feature and navigator directory	39
7.3 Broadcast transmission	40
7.4 Sending a computer document as a fax message from your computer	41
Receiving Faxes	41
7.5 Receiving a fax automatically – Auto answer ON	41
7.6 Receiving a fax manually – Auto answer OFF	42
7.7 Using the unit with an answering machine	43
7.8 Junk fax prohibitor (preventing fax reception from undesired callers)	44
7.9 Receiving a fax on your computer	45
Caller ID	46
Caller ID	46
8.1 Caller ID service	46
8.2 Viewing and calling back using caller information	46
8.3 Erasing caller information	46
8.4 Storing caller information	47
Distinctive Ring	48
Distinctive Ring	48
9.1 Distinctive Ring service	48
9.2 Using two or more phone numbers on a single telephone line	48
9.3 Using three or more phone numbers on a single telephone line	48
9.4 Programming the ring pattern assigned for fax	48
Programmable Features	49
Features Summary	49
10.1 Programming	49
10.2 Basic features	50
10.3 Fax features	53
10.4 Copy features	56
10.5 PC print features	56
10.6 Scan features	57
10.7 LAN features (KX-FLM671 only)	58
10.8 Network features (KX-FLM671, LAN connection only)	60
Useful Information	61
Useful Information	61
11.1 Character entry	61
11.2 Status of the unit	61
11.3 Canceling the operations	62
Help	63
Reports and Displays	63
12.1 Report messages	63
12.2 Display messages	64
Troubleshooting	66
12.3 When a function does not work	66
Paper Jams	74
Jams	74
13.1 Recording paper jam	74
13.2 Document jams – sending	77
Cleaning	78
Cleaning	78
14.1 Cleaning the inside of the unit	78
General Information	80
Printed Reports	80
15.1 Reference lists and reports	80
Specifications	80
15.2 Specifications	80
Copyrights	83
15.3 Information of copyrights and licenses (KX-FLM671 only)	83
Index	90

Panasonic KX-FLM661 User Manual - Page 66

Troubleshooting, 12.3 When a function does not work, 3.1 General - drivers

Page 66 highlights

Panasonic KX-FLM661 User Manual - Page 66

Troubleshooting, 12.3 When a function does not work, 3.1 General - drivers

Page 66 highlights

Troubleshooting, 12.3 When a function does not work, 3.1 General - drivers