Panasonic KX-FLM661 User Manual - Page 67

12. Help

67

For assistance, please visit http://www.panasonic.com/help

12.3.2 Printing problems

12.3.3 Scanner

Problem

Cause & Solution

The printing quality is poor.

L

Some paper has instructions recommending which side to print on. Try

turning the recording paper over.

L

You may have used paper with a cotton and/or fiber content that is over

20 %, such as letterhead or resume paper.

L

The recording paper is too damp. Use new paper.

L

The remaining toner is low. Replace the toner cartridge.

L

To check the drum life and quality, please print the printer test list (page 80).

If printing quality is still poor, replace the toner cartridge and/or drum unit.

L

The toner save mode of feature #482 is ON (page 52).

A blank sheet is ejected.

L

You placed the document facing the wrong way when using the copier.

L

The other party placed the document in their fax machine the wrong way.

Check with the other party.

Black lines, white lines or

smudges appear on the

printed documents.

L

The glass or rollers are dirty with correction fluid, etc. Clean them (page 78).

Please do not insert a document before correction fluid has dried

completely.

Colored and gray objects are

printed in black instead of

grayscale when printing from

Microsoft PowerPoint or

other applications.

L

Select

[

Color

]

or remove the check next to

[

Grayscale

]

in the print dialog

so that colored or gray objects will be printed in grayscale properly.

When using the unit as a

printer, the printing result is

distorted.

L

Your unit is connected to the computer by USB. After canceling printing

using your computer, you must wait for 60 seconds before re-printing to

avoid distorted printing.

Problem

Cause & Solution

I cannot scan.

L

When scanning at a high resolution, a large amount of available memory is

required. If your computer warns that there is insufficient memory, close

other applications and try again.

L

The unit is in use. Try again later.

L

There is not enough space on the hard disk. Delete unnecessary files and

try again.

L

Check the connection between the computer and the unit (page 17, 24).

L

Restart the computer, and try again.

L

You attempted to scan a document longer than the paper size which you

set. Change the setting or divide the document into the appropriate paper

size, and try again.

The document is not fed into

the unit when using the unit

as a scanner.

L

Remove the document and re-insert it.

Even after clicking

[

Cancel

]

,

scanning continues.

L

Please wait. It may take a while for the cancel request to be accepted.

ABC

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	8
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
Installation	10
1.5 Toner cartridge and drum unit	10
1.6 Paper tray and paper tray cover	12
1.7 Paper stacker	13
1.8 Document stacker	14
1.9 Handset cord	14
1.10 Recording paper	15
Preparation	17
Connections and Setup	17
2.1 Connections	17
2.2 Dialing mode	18
2.3 Selecting the operation mode (Fax/Copy/Scan)	18
Document Requirements	19
2.4 Setting the original	19
Help	20
2.5 Help function	20
Volume	20
2.6 Adjusting the volume	20
Initial Programming	21
2.7 Date and time	21
2.8 Your logo	21
2.9 Your fax number	22
2.10 Configuring the unit to access the LAN (KX-FLM671 only)	22
2.11 Installing Multi-Function Station	23
2.12 Starting Multi-Function Station	25
Printer	27
Printer	27
3.1 Printing from Windows applications	27
Scanner	30
Scanner	30
4.1 Scanning from the unit (Push Scan)	30
4.2 Scanning from a computer (Pull Scan)	32
Copier	33
Copy	33
5.1 Making a copy	33
5.2 More copying features	34
Telephone	36
Automatic Dialing	36
6.1 Storing items for the one- touch dial feature and navigator directory	36
6.2 Making a phone call using one-touch dial feature or navigator directory	36
Fax	38
Sending Faxes	38
7.1 Sending a fax manually	38
7.2 Sending a fax using one- touch dial feature and navigator directory	39
7.3 Broadcast transmission	40
7.4 Sending a computer document as a fax message from your computer	41
Receiving Faxes	41
7.5 Receiving a fax automatically – Auto answer ON	41
7.6 Receiving a fax manually – Auto answer OFF	42
7.7 Using the unit with an answering machine	43
7.8 Junk fax prohibitor (preventing fax reception from undesired callers)	44
7.9 Receiving a fax on your computer	45
Caller ID	46
Caller ID	46
8.1 Caller ID service	46
8.2 Viewing and calling back using caller information	46
8.3 Erasing caller information	46
8.4 Storing caller information	47
Distinctive Ring	48
Distinctive Ring	48
9.1 Distinctive Ring service	48
9.2 Using two or more phone numbers on a single telephone line	48
9.3 Using three or more phone numbers on a single telephone line	48
9.4 Programming the ring pattern assigned for fax	48
Programmable Features	49
Features Summary	49
10.1 Programming	49
10.2 Basic features	50
10.3 Fax features	53
10.4 Copy features	56
10.5 PC print features	56
10.6 Scan features	57
10.7 LAN features (KX-FLM671 only)	58
10.8 Network features (KX-FLM671, LAN connection only)	60
Useful Information	61
Useful Information	61
11.1 Character entry	61
11.2 Status of the unit	61
11.3 Canceling the operations	62
Help	63
Reports and Displays	63
12.1 Report messages	63
12.2 Display messages	64
Troubleshooting	66
12.3 When a function does not work	66
Paper Jams	74
Jams	74
13.1 Recording paper jam	74
13.2 Document jams – sending	77
Cleaning	78
Cleaning	78
14.1 Cleaning the inside of the unit	78
General Information	80
Printed Reports	80
15.1 Reference lists and reports	80
Specifications	80
15.2 Specifications	80
Copyrights	83
15.3 Information of copyrights and licenses (KX-FLM671 only)	83
Index	90

Panasonic KX-FLM661 User Manual - Page 67

Printing problems, 3.3 Scanner, Cause & Solution

Page 67 highlights