Panasonic KX-TS4300B 4-line/16 Ext.phone - Page 53

ANSWERING SYSTEM, AUTOMATED ATTENDANT SYSTEM OPERATION, Turning Automated, Attendant System on/off

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Answering system Automated Attendant System operation The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. When the Automated Attendant System on this phone is turned on, the phone answers incoming calls with a greeting message and routes the callers to other extensions in the system. You need to set the day and night times (see "Setting the Automated Attendant System day and night times" on page 54) to use the Automated Attendant System. You can then use the different greeting messages for those times. Note: L The Automated Attendant System only works with a multi-phone system. How Automated Attendant System works 1 Call is received. 2 The Automated Attendant System answers the call and play a greeting message. 3 If a caller presses an extension number (11 to 26), the call is transferred to the required extension. If a caller presses 0, the Automated Attendant System plays an auxiliary greeting message. If a caller does not enter any number, the Automated Attendant System transfers the call to extension 11. Answering system Automated Attendant System greeting messages Three different greeting messages are available. If you do not record your own greeting messages (see "Recording the Automated Attendant System greeting messages" on page 55), the following pre-recorded greeting messages play. Day time greeting message: "Thank you for calling. If you know your party's extension, you may dial it at any time, otherwise please dial zero." Night time greeting message: "Thank you for calling. We cannot answer your call. If you would like to leave a message to your party's extension, please dial it now, otherwise please dial zero." Auxiliary greeting message: "Please enter 11 for attendant." Turning Automated Attendant System on/off Important: L Make sure that the unit is in standby mode. 1 Press {MENU/SET}. 2 Select "AA/TAD Setup", then press { MENU/SET} . 3 Select "Auto Attendant", then press {MENU/SET}. ➔Auto Attendant AA Answer Delay Day Time [V/^]:Scroll 4 Select the desired setting, then press { MENU/SET} . Auto Attendant =Off [SET]:Save [V/^]:Change 5 Press and hold {MENU/SET} to return to standby mode. For assistance, please visit http://www.panasonic.com/phonehelp 53

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Answering system
For assistance, please visit http://www.panasonic.com/phonehelp
53
Answering system
Automated Attendant
System operation
The Automated Attendant System is a
flexible communication tool that can
enhance your productivity by improving
your call management.
When the Automated Attendant System
on this phone is turned on, the phone
answers incoming calls with a greeting
message and routes the callers to other
extensions in the system.
You need to set the day and night times
(see “Setting the Automated Attendant
System day and night times” on
page 54) to use the Automated
Attendant System. You can then use the
different greeting messages for those
times.
Note:
L
The Automated Attendant System only
works with a multi-phone system.
How Automated Attendant System
works
1
Call is received.
2
The Automated Attendant System
answers the call and play a greeting
message.
3
If a caller presses an extension
number (11 to 26)
, the call is
transferred to the required extension.
If a caller presses 0,
the Automated
Attendant System plays an auxiliary
greeting message.
If a caller does not enter any
number,
the Automated Attendant
System transfers the call to
extension 11.
Automated Attendant System
greeting messages
Three different greeting messages are
available. If you do not record your own
greeting messages (see “Recording the
Automated Attendant System greeting
messages” on page 55), the following
pre-recorded greeting messages play.
Day time greeting message:
“Thank you for calling. If you know your
party’s extension, you may dial it at any
time, otherwise please dial zero.”
Night time greeting message:
“Thank you for calling. We cannot
answer your call. If you would like to
leave a message to your party’s
extension, please dial it now, otherwise
please dial zero.”
Auxiliary greeting message:
“Please enter 11 for attendant.”
Turning Automated
Attendant System on/off
Important:
L
Make sure that the unit is in standby
mode.
1
Press
{
MENU/SET
}
.
2
Select “
AA/TAD Setup
”, then press
{
MENU/SET
}
.
3
Select “
Auto Attendant
”, then
press
{
MENU/SET
}
.
4
Select the desired setting, then press
{
MENU/SET
}
.
5
Press and hold
{
MENU/SET
}
to
return to standby mode.
➔
Auto Attendant
AA Answer Delay
Day Time
[
V
/
^
]:Scroll
Auto Attendant
=Off
[SET]:Save
[
V
/
^
]:Change