Panasonic KX-TS4300B 4-line/16 Ext.phone - Page 74

Useful Information Automated Attendant System/Answering system Problem Cause/solution The unit does not record new messages. L The answering system is off. Turn it on (see "Turning the answering system on/off " on page 57). L The caller's message length is set to "Greeting Only". Select a different setting (see "Caller's message length" on page 64). L The message memory is full. Erase unnecessary messages (see "Erasing a message" on page 61). L If you subscribe to the Voice Mail service, messages are recorded by the telephone service provider not your telephone (see "For Voice Mail service subscribers" on page 64). "Memory Full" flashes on the display, and no new messages are recorded. L The message memory is full. Erase unnecessary messages (see "Erasing a message" on page 61). You cannot listen to messages from a remote location. L A touch tone phone is required for remote operation. L Enter the remote code correctly (see "Remote code" on page 62). L The answering system is off. Turn it on (see "Turning the answering system on/off " on page 57). L The answering system may not respond if the tones are too short to activate the unit. Press each button firmly. L If you enter the wrong remote code, hang up and then try again. While recording a greeting message, the unit starts to ring and stops recording. L A call is being received. Answer the call and start again after hanging up. During playback, L A call is being received. Answer the call and start again incoming call tones are after hanging up. heard. You have a difficulty in intercepting a call during message recording. L "Intercept Call" is turned off. Turn it on (see "Turning the intercept call on/off " on page 58). L Use a phone connected to the line of the incoming call. 74 For assistance, please visit http://www.panasonic.com/phonehelp